We used Oakville Kitchen Designers to manage all aspects of our Kitchen reno in mid 2013. We selected OKD based on the competitiveness of their pricing as well as favourable word of mouth recommendations from others in our neighborhood. John Vanderkolk was the lead on our project. The initial design was very well laid out and intuitive and supported by an unbelievably life like computer rendering that made us very comfortable with the plan. We selected Luxor cabinetry which is so professionally finished our guests continue to compliment the look of the cabinets. What impressed me the most about OKD:
- The job was completed ON TIME.
- John handled our concerns through the reno process in a very professional manner. He ensured that we were satisfied with the resolution to any concerns.
- After sales service has been fantastic and far beyond my expectations. We had a small issue with one of the cabinets that we wanted John to look at nearly 8 months after the reno completion. He sent one of his contractors over within a week. The contractor fixed the issue and realigned all the cabinet doors - some had settled or moved a bit due to changes in the humidity level from summer to winter and were a bit out alignment - I say a bit because my wife and I hadn't even noticed there was an issue. Anyway, an investment of a day of contractor time at his expense 8 months after all bills had been paid is what impressed us. There wasn't any hesitation on John's part at all - the contractor was just sent over to make things right.
Overall we are very pleased with our new kitchen and are very impressed by how great it looks.
We plan to use OKD for future renos to our upstairs bathrooms.
- Approximate cost of services:
- $45,000.00