Optima Windows and Doors

Formerly Optima Home Improvements Ltd.
Windows & Doors Installation & Service
17 Canso Road #4 Toronto ON M9W 4M1
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Optima Windows and Doors

Average customer rating:
9.9 10 (269 reviews)

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Jillian G
Jillian G
0 reviews Toronto, ON
10/10

Good experience

I've had a good experience dealing with Optima. When I called them for the first time they earned trust by quoting a fair estimate. The technicians were friendly, highly professional and efficient. During the entire process the communication was too good. I'd rate them high!

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Oakville and we hope we can be of service again to yourself or a family member.

Sheldon in Toronto
Sheldon in Toronto
1 review Toronto, ON
10/10

Reliable company

Optima team is highly knowledgeable so if you have any technical question, they can always provide a reliable answer. The installers are very respectful for our house and family members. I wish there could be more contractors like Optima Windows And Doors in other trades

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Oakville and we hope we can be of service again to yourself or a family member.

Milton in London
Milton in London
1 review Toronto, ON
10/10

Good communication

Working with Chris and Optima team was an absolute pleasure. This company Has a high level of professionalism, skill and knowledge. Every step was communicated to us and Chris was always available to answer any questions. I highly recommend them!

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Linda in Toronto
Linda in Toronto
0 reviews Toronto, ON
10/10

Great Job

From the very beginning of the project when we met with Eugene till the end when Artur and his team replaced 14 windows in our house, we could not be any happier. Great job, Optima Windows And Doors

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Oakville and we hope we can be of service again to yourself or a family member.

Walter Horn
Walter Horn
1 review Toronto, ON
10/10

Worked on it professionally

After a heavy rain we have discovered that our builders window is leaking. We hired Optima for their Homestars rating and made the right decision. The window is installed on the third floor, they had an elliptical boom parked next to our house and worked on it professionally. The job was completed within less than a day and we Notice significant noise reduction, also the room is much warmer during the winter.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Samuel
Samuel
0 reviews Toronto, ON
10/10

Thank you Optima

Optima Windows And Doors team he’s highly professional. They did a high-quality work on schedule and within budget. Communication was superb, all questions and issues dealt with in timely manner. We barely see our furnace working in the winter, also noticed a significant noise reduction. Thank you, Optima Windows and Doors.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Marie R in Toronto
Marie R in Toronto
0 reviews Toronto, ON
10/10

Professional and Honest

Optima Windows And Doors was great every step of the way. Chris is very professional and honest and we liked how upfront he was when he came to give us a quote. Artur and his team were great and hard-working. I cannot thank them enough for the job that they did. I would highly recommend using Optima Windows and Doors.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Dion D.
Dion D.
0 reviews Brampton, ON
10/10

Window

Sales & service very professional. A small issue was fixed by Chris within an hour- installers cleaned up after the job. Great job guys!

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Peter in Toronto
Peter in Toronto
0 reviews Toronto, ON
10/10

Kudos to Ben and his team

Optima team is knowledgeable, hard-working and extremely polite. They arrived on time, cleaned up everything. Also they have completed 20 windows installation within just one day. The management is always available after the installation and answered all our questions promptly. Kudos to Ben and his team

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

trinity269
trinity269
1 review Oakville, ON
9/10

Warranty

Optima replaced my windows in 2017, I recently noticed a huge crack in one of my windows and contacted the company on January 8, 2020, I was told it would take about 6 weeks to have the window replaced. After not hearing from anyone, I called on March 4, I was told no one available but someone would contact me, to date I have not been contacted. I am disappointed in the follow up services of this company, everyone was very friendly initially but it appears service stops once the sale is completed.
Follow up: review edit
Chris contacted me today and explained the reason for the delay and apologized for the miscommunication, he personally delivered the replacement window and promised that someone would be here in a few days to install it.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Oakville and we hope we can be of service again to yourself or a family member.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Windows and Doors

At Optima Windows and Doors, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 20 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://optimawindowsdoors.ca/?utm_source=homestars&utm_medium=listing&utm_content=homestars
YEAR ESTABLISHED
1998
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
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