Optima Windows and Doors

Formerly Optima Home Improvements Ltd.
Windows & Doors Installation & Service
17 Canso Road #4 Toronto ON M9W 4M1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 5 timesBest of 2019winner 5 times

Reviews for Optima Windows and Doors

Average customer rating:
9.9 10 (237 reviews)

Sort by

Robert in Toronto
Robert in Toronto
0 reviews Toronto, ON
10/10

Excellent

After getting several quotes to replace our windows - we met Chris from Optima Windows and Doors for an estimate. We had decided to go with Optima and the level of service and professionalism we have received from Chris and his team were just extremely pleasant!Within the discussed timeframe, the installer came in to take measurements.The window installation process went very smoothly. They had informed us well ahead of time what we needed to do and what to expect. On the day of installation - they came on time, covered the whole work area to minimize dust. And completed the job within ONE day!Art and his team did a great job of replacing all the windows in our house. Very professional, hard workers, sociable and were obviously interested in making us happy with the results.I highly recommend Optima Windows to anyone!!!

Was this review helpful?
George in Toronto
George in Toronto
0 reviews Toronto, ON
10/10

Optima Windows and Doors

I had my windows installed by optima windows and doors, and let me tell you I had one of the best experiences working with them, comparing to other window installers on the market. I was also very satisfied when talking to optima windows and doors sales man, Chris did a great job of explaining everything and throughout the whole process I felt like I could trust them. The windows were installed very well and with quality materials. Taking everything in consideration, Optima windows did a very good job and I'm definitely looking forward to working with them again.

Was this review helpful?
richard
richard
0 reviews Oakville, ON
10/10

Windows

It was a great experience to deal with Optima. The marketing person (Gleb) provided us with all the details of the product they were offering which greatly help us to understand what we were buying. The installation crew performed an outstanding job and completed the installation of 21 windows the same day. They left the house very clean and made sure we were totally satisfied.
I would definitely recommend Optima Windows and Doors.

Richard

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Private User
Private User
Private User reviews Toronto, ON
10/10

patio doors

Optima has been a great company to work with.And the best part is a rare kind of customer service! I highly recommend them. They are a company who stand by their work.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Drake in Ajax
Drake in Ajax
0 reviews Ajax, ON
10/10

Very Satisfied Customer

Optima Windows and Doors Optima installed all our windows 2 days ago. The quality of product is commendable!
Ben & his 2 helpers did an absolutely amazing job..The installation was done professionally and the work was flawless.
The installers cared for details, the results exactly as it should be. They left the house tidy & clean!
We are very satisfied and highly recommend Optima Home Improvements!

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Ajax and we hope we can be of service again to yourself or a family member.

Don
Don
3 reviews Richmond Hill, ON
10/10

Efficient and Professional Staff

First impressions was the salesperson, Eugeny, was friendly but felt a little bit pressured for closing a sale. Once we decided to go ahead with the project, he is always following up and also is reachable whenever we had any issues.

On installation day, my impression of the crew (4 members for 10 windows) was a bit intimidating, but that impression is very incorrect as well. They were on time, fast, efficient and did a great clean up job.

Overall, we were very satisfied with the end to end process and would recommend the company to friends and family.

(Will update again on this review as we have a second job coming next year to replace the rest of the windows in the house.)

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows

They were very fast and efficient; they came in at 8:45am and were completely finished all the windows in the house by 6pm! The workers always cleaned up after themselves, I even saw them vacuuming the carpet upstairs when they were finished. The windows look beautiful and really make our house look new. Would definitely recommend.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows Installation

The marketing team and Ben (and the installing team) were amazing to us! They explained each step to us, everything was easy to understand. The communication between us and the team were very clear and it was a great experience for us. We're excited about our windows! Thank you so much.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Brenda R in Cambridge
Brenda R in Cambridge
0 reviews Cambridge, ON
10/10

Great Job!

Optima has done a great job installing our new front door. Chris gave us recommendations on the latest door styles available and we picked the style that matches the rest of the front of the house. Once we ordered the door, started getting updates via email on the status of our order.
Installation was scheduled two weeks ahead and their crew arrived on time. Ben and his crew installed the door within four hours. We could not be any happier!!!!

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Cambridge and we hope we can be of service again to yourself or a family member.

meoluoi10000 in Brampton
meoluoi10000 in Brampton
0 reviews Toronto, ON
10/10

Door and windows replacement

Great service. Good quality windows. Very impressed with the speed of the installation. I will be using Optima for my next house. Beautiful exterior colours to choose from. Very good price for the qulality of the windows.

Was this review helpful?
Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Brampton and we hope we can be of service again to yourself or a family member.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Windows and Doors

At Optima Windows and Doors, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 20 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://optimawindowsdoors.ca/?utm_source=homestars&utm_medium=listing&utm_content=homestars
YEAR ESTABLISHED
1998
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.