We were in the market for a new patio door which had the blinds between the glass. Chris came in and his first focus wasn’t to make us a sale, but to educate us on the company and tell us a bit about who they are and work they’ve done. He then took the measurements. We were lucky enough that the door was in stock and could be installed the next day! The team came out, installed in about 90 minutes, cleaned up everything, the work area was spotless. They took the time to show me how to use everything and made sure we were satisfied before leaving. Chris then followed up with a phone call that evening to ensure everything was to our satisfaction. We love our new patio door and so happy we chose Optima to fulfill our needs! We’ve already recommended Chris and his team twice and it’s only been 3 days! They are hands down every you hope for when making a big decision: reliable, affordable, excellent customer service, customer focus, and relatable. Thank you Chris and team!