Optima Windows and Doors

Formerly Optima Home Improvements Ltd.
Windows & Doors Installation & Service
17 Canso Road #4 Toronto ON M9W 4M1
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Optima Windows and Doors

Average customer rating:
9.9 10 (253 reviews)

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Marie R in Toronto
Marie R in Toronto
0 reviews Toronto, ON
10/10

Professional and Honest

Optima Windows And Doors was great every step of the way. Chris is very professional and honest and we liked how upfront he was when he came to give us a quote. Artur and his team were great and hard-working. I cannot thank them enough for the job that they did. I would highly recommend using Optima Windows and Doors.

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Dion D.
Dion D.
0 reviews Brampton, ON
10/10

Window

Sales & service very professional. A small issue was fixed by Chris within an hour- installers cleaned up after the job. Great job guys!

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Peter in Toronto
Peter in Toronto
0 reviews Toronto, ON
10/10

Kudos to Ben and his team

Optima team is knowledgeable, hard-working and extremely polite. They arrived on time, cleaned up everything. Also they have completed 20 windows installation within just one day. The management is always available after the installation and answered all our questions promptly. Kudos to Ben and his team

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trinity269
trinity269
1 review Oakville, ON
9/10

Warranty

Optima replaced my windows in 2017, I recently noticed a huge crack in one of my windows and contacted the company on January 8, 2020, I was told it would take about 6 weeks to have the window replaced. After not hearing from anyone, I called on March 4, I was told no one available but someone would contact me, to date I have not been contacted. I am disappointed in the follow up services of this company, everyone was very friendly initially but it appears service stops once the sale is completed.
Follow up: review edit
Chris contacted me today and explained the reason for the delay and apologized for the miscommunication, he personally delivered the replacement window and promised that someone would be here in a few days to install it.

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Bobby Hristova
Bobby Hristova
0 reviews Toronto, ON
10/10

Comfortable team

Optima Windows And Doors was a complete pleasure to work with from the very beginning during the initial consultation we felt extremely comfortable with Chris. He was very knowledgeable and gave us some additional insights we had not considered. Our front door replacement was done within time promised. The installers Artur, Ian, and Dan did a great job and completed 16 windows replacement and front door within just a day. Great job.

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Company Response

Thanks, Bobby. Always good to hear from happy customers!

Jonathan Baetens
Jonathan Baetens
0 reviews Toronto, ON
10/10

Very Honest

Chris and his team were great throughout the process. Very honest and clear on pricing and explained what will be done. Optima team is a respectful for our house while they were working and cleaned up everything as soon as they finished. Would definitely recommend Optima windows and doors.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Brian from Toronto
Brian from Toronto
2 reviews Toronto, ON
10/10

Brand New Windows and Patio Door

Chris and his team did an absolutely amazing job. We shopped around and got quote from 10 different vendors. We ultimately went with these guys because they seemed the most knowledgeable, genuine, and very competitive from a pricing stand point.

In total, we replaced 20 windows and 1 patio door. The outer colour matched our house perfectly. Amazingly, the installation took only one day which was amazing.

We love our new windows and patio door. Highly recommended to all of our family and friends!

1 of 1 people found this review helpful.
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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Melanie in Toronto
Melanie in Toronto
0 reviews Toronto, ON
9/10

Window Replacement

We had all the windows in our home replaced by Optima (brick to brick). I waited a little while to write a review to really see how the new windows were performing. The temperature in our house was terrible. Since replacing the windows we hardly hear the furnace turn on. a huge difference from when we had our old windows. They sales process with Gleb was very easy. We specifically liked his personality. He went though everything with us and was super patient and answered all my questions. Arthur came out to measure the windows. I couldn't believe that they installed all the windows in just 1 day. Everything was cleaned up after they were finished. Do dust no mess it was great! We had one mild issue which was rectified very quickly. Overall we are quite please with the process of getting the windows replaced and the actually windows as well.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

Maclure
Maclure
0 reviews Oakville, ON
10/10

Retrofit 3 panel window

The window was replaced yesterday evening. It looks FANTASTIC! The team was very quiet, worked fast, and cleaned up the work area thoroughly before leaving. We are very pleased.

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

SM Janitors
SM Janitors
1 review Brampton, ON
10/10

Window installation

Good service, on time response and superb quality of product and service. Worth for the money . Thanks guys

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Windows and Doors

At Optima Windows and Doors, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 20 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://optimawindowsdoors.ca/?utm_source=homestars&utm_medium=listing&utm_content=homestars
YEAR ESTABLISHED
1998
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.