After trying (and failing) for several weeks to hire the officially recommended company to install my Ikea kitchen, I turned to Home Stars and found BML was much better rated anyway, not to mention less pricey. In less than 24 hours, I had a contract and an installation date. Bohdan and Leo did a great job installing the Ikea cabinets in our crooked old house, where nothing—not the floor or the ceilings or the walls—is straight. They noticed a potentially disastrous flaw in my design right away, but calmly improvised a solution and kindly assured me (wringing my hands and gnashing my teeth) that it was an easy mistake to have made. When it turned out I had not ordered enough deco strip or whatever for the furring, they even bought some at Home Depot on their way home that night so they could bring it back to complete the job the next day. They commiserated with me over my out-of-stock drawer fronts and, when the Ikea people would not come to template the countertops because the drawer fronts were missing (because, ahem, Ikea was out of stock of them), Bohdan even calmly talked me out of my mad scheme to drive to Burlington to get the wrong colour of drawer front just so the countertop could be measured. A kitchen reno will do that to your brain, but Bohdan and Leo are very sensible people who will calmly assist you through the bad bits. Speaking of the countertop, they also recommended me a countertop company when I had to cancel my contract with and get my money back from Ikea. That company came through for us, at $600 less than the other estimate I got, so I'm awfully grateful for that too. They have even phoned up a couple of times to see how the rest of the job has been progressing—pretty nice for a couple of busy guys. If I had to do it over again, I think I would have them design the kitchen. That flaw in my design that they noticed right away has had a cascading effect at every stage of the work. The moral of the story is to get a professional to help with the design so you won't be blindsided by stuff down the road! I love my new Ikea kitchen, and it is in no small part thanks to Bohdan and Leo that we have it!
- Approximate cost of services:
- $1,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Vicki for your detailed review. We are very glad that you enjoy your new kitchen. It was a big pleasure to do this job for you. We did not feel you were just our clients, but also a very intelligent and nice people for who we would always go extra mile to help.
Bohdan & Leo