I have owned this home for almost 19 years. In that time I have had to replace the exterior steps twice before. Both prior products deteriorated over the years and literally broke apart in winter and washed away in spring. Past steps had cost on average $7,500 each time. I had Jay quote with 2 other companies and he was in the middle this time around however he offered a superior stone product (Not the poor quality fabricated concrete we used before) AND he guaranteed his work and walked me through each and every aspect for the Job. Jay along with his foreman Howard were a pleasure to deal with. Professional and focused on getting the job done right. I had a few slight tweaks requested at the end of the project and he was only too happy to oblige. Clearly he cares about what his customers think and values their input and satisfaction with the end result. I would highly recommend them.
- Approximate cost of services:
- $11,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Paul,
Thank you very much for your feedback.
We have taken several people by your place to look at the steps, and each person we took by loved them!
I'm so glad you decided to go with the natural stone oppose to Pisa Stone!