We hired Green Side Up as they did work for our nieghbour four years ago and they referred us to them.
Our initial interaction was very positive. My call was returned promptly, an appointment was set up for a few days later and we were happily surprised to see that Jay was not late or didn't re-scheduel our meeting.
While we were shopping around, my husband and I decided to obtain to consult with three contractors to hear their ideas and to be able to compare prices. One of the two other contractors rescheduled two times, and the other contractor was 45 min late, didn't call and wanted a 60% downpayment!!
After meeting with Jay we reviewed his website and read the reviews on homestars.com which neither my husband or I knew about - thank you! We have shared this site with many of our friends and will be using the site again in the spring as we need our roof re-done!!
Two or three days after Jay sent us the proposal which was well laid out very well. The different phases within the project were broken out and individual prices were linked to the each part of the phase. Although their proposal was very clear, and was a clear reflection of the conversation we originally had a when he visited, we asked Jay to come back for what I considered more of a consultation oppose to a meeting do to speak. Actually in the proposal, they recommended installing two underground pipes to fix a drainage problem that we told him about. (Neither of the other contractors included a solution our drainage problem)
Jay was more than happy to follow-up. In fact he was he informed us that a project of this size would require multiple visits, which we ended up having. These consultations were very valuable, it was very clear that Jay cared and was not only interested in our business, he knew what he was talking about. my husband and I were sold!!!
Our final consultation was to review pricing, the payment terms and project timelines. The payment terms were totally reasonable, and although we had to wait six weeks for the project to start, once started the project stayed almost bang on time! Mother Nature caused them to loose a couple days.
Although the pricing was slightly higher than the two other proposals we received, it did include a solution for our drainage issue which the other two didn't, (we no longer have a drainage problem), and one year warranty.
The crew that worked on our project (which took 2.5 weeks to complete) were very talented and very polite. They left our property as organized as possible on a daily basis throughout the project, and once the project was completed, they did an extremely thorough clean up job, including power washing our driveway!!
During our initial meeting, Jay did indicate that his company does not negotiate pricing but they always provide their best price first which would be very competitive, and he was right.
In closing, these guys (and girl) are very professional, the quality of workmanship is amazing, and their pricing is fair.
We hope to be able to talk Jay into sending a crew up to our cottage in 2016 to do a fairly large landscape project!!!
- Approximate cost of services:
- $65,000.00