Very satisfied with the Leaf Guard product and installation by Gutter Depot Canada. The sales person was knowledgable and helpful. Installation was done on schedule and cleanup was satisfactory. I like the heavy duty weight and dimensions of the troughs and drain spouts. Troughs perform in heavy rain as advertised. The final test will be this fall with the leaves and fir needles. Pricing might be higher than competitors but this was offset by peace of mind.
I have one disappointment. I had to deal with a US call centre when I first contacted Gutter Depot. The first time they connected me to a Washington state dealer who wrote that we were out of his area (Toronto)! The second attempt got it right. After the job was finished I called the number Gutter Depot provided to file a customer satisfaction review and got the US call centre again who, after taking all my personal details again, said that Gutter Depot would be in touch to arrangement a sales visit appointment! So I never filed any comments until I received an invite from HomeStars. Gutter Depot should get on top of this because it really took away from an otherwise satisfactory experience.
- Approximate cost of services:
- $7,500.00
- Company Response
Thank you for your honest review and kind words We will look into what happened, welcome to our Leafguard family!