Move from Cottam, Ontario to Okotoks Alberta
This was absolutely the worst company I have ever dealt with and would not recommend this company to anyone. To start, they were 7 hrs late to pick up our stuff in Ontario, we worked through until 2:00am with myself and family assisting. (not part of the deal).
After providing 24 day notice to have items delivered to new residence (only 10 days was required), they were 10 days late with furniture. Constant calling and I could never get a straight answer or a revised date for delivery. The delivering company in Alberta was not affiliated with them at all, only sub contracted and they only placed the heavy stuff where needed, everything else was dropped at door (not what we were told nor paid for)
We were told to file a complaint on their web site, which we did outlining lost and or damaged items (which there was damaged equipment and missing items), this was filed on week of Sept 1, and here it is November 21, 2013 and still no response.
The actual movers where great, and pleasant to deal with, management and sales where just horrible, you can never get a hold of them and there response to emails is horrible, you almost had to be threating to get a response.
Bottom line, don't use this company, I would even recommended them to an enemy.
- Approximate cost of services:
- $6,500.00