Owner came to my home to sell me additional products on top of my Groupon and when I didn't purchase his couch cleaning (because he surprisingly demanded cash when I thought I could pay by VISA), he left saying that the cleaners would show up in 20 minutes to do the carpets. The cleaners never showed up and my calls were not returned. Afterwards I looked at my notes from when I first made the appointment. After describing my couch, I was quoted $59.95 over the phone but when the owner showed up, he quoted me $170. That's quite a jump in price. I had also considered recovering the couch and he said it would be between $1,500 and $2,000. It seemed odd that he couldn't give me a more precise number considering he was right there. He also didn't bring fabric samples which lead me to believe that he had no intention of ever covering my couch. Later that day I called another company to see if they could come and they quoted me $75 to do my house which is 2 bedrooms, a 3 foot hallway and 12 stairs. That was less than he was quoting me to do the santizing/protective coating spray that was on top of the cleaning. It was terrible experience for me because I had worked hard to finish some work on the second floor to be ready in time and had also moved all my furniture the night before in preparation.
- Approximate cost of services:
- $30.00