Dr Rooter

Plumbing
1135 Crestlawn Dr. Mississauga ON L4W 4Z7
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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Dr Rooter

Average customer rating:
9.6 10 (271 reviews)

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alex from ??????????
alex from ??????????
1 review ????-????, ON
10/10

drain cleaning

I have got a cloged drain which was really bad and was making a lot of mess. My friend has recomended Doctor Rooter so i called immediately. I got an estimate and and the work started shortly. Everything was done very quick, professional and the end product was very clean. Thank you Doctor Rooter.

2 of 2 people found this review helpful.
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Company Response

Hi Alex, thank you for taking time to review our service. We so glad that our drain crew resolved issue at your home so quickly ,and you satisfied with our service. Doctor Rooter company is always ready to help and to be your plumbing, draining and waterproofing providers!
Dr Rooter

Walter from Etobicoke
Walter from Etobicoke
1 review Etobicoke, ON
10/10

Waterproofing and sump pump installation

After this summer downfalls it was a disaster and were not prepared. My family live in an old old house, and we used to have issues in our basement even before, during the time of high moisture it usually got molded, but we don't really use it, just for the storage, so al long as it wasn't a big concern we put the problem away. So after the first rains this summer, it got worse than ever. And we could not delay it any longer.I searched for the plumbing companies in the GTA, picked couple by the rate and reviews on the homestars. In next few days we have got appointments, and choose doctor rooter for the best offer. And what I liked most that comparing to others Oleg explained all the details and showed me step by step what should be done. They started work on Monday morning and it was done by Wednesday noon, I appreciate that work was done on time and without any hesitations. I would recommend Doctor Rooter to anyone who is looking for qualified and quick service.

1 of 1 people found this review helpful.
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Company Response

Hi Walter, we glad to hear from you. Doctor Rooter company talks to our customers honestly and straightforward, and we appreciate a lot when we treated same way, thank you! All we know that basements are the weak side of our houses, so we need to protect it with extra care. Especially, assuming that your basement is an additional space that you could fully use. Walter, your house is located in low land, which causes you, as homeowner a lot of headache. Now we waterproofed your basement and installed a sump pump, you shouldn't have any problems with it any more! Thank you for Choosing Doctor Rooter! We are more than happy to be your providers in plumbing, draining and waterproofing services..
Dr Rooter

Chris in Mississauga
Chris in Mississauga
2 reviews MISSISSAUGA, ON
10/10

Plumbing Service

As a bar owner we always run into plumbing problems. We found Dr. Rooter on Home Stars after looking for a plumber. We called several companies and Dr. Rooter was the only one that could come that day. They found the problem, had the parts in there work van and fixed the overflowing drain. Thanks Andres

1 of 1 people found this review helpful.
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Company Response

Thank you so much Chris for your kind review and happy it all got fixed.
Best, Dr Rooter

Isolde from Mississauga
Isolde from Mississauga
1 review Mississauga, ON
10/10

Fixing a backed up drain

Good evening. To start off, I would like to thank Alex and his whole well-organized crew and everyone in particular. A week ago my drain started backing up in a severe way. Quiet shocked, consternated and not knowing what my next steps would be I hurried up to my laptop to look up any plumbing company that works around Mississauga area on homestars. Since I am not acquainted with any good ones, my pick randomly landed on Doctor Rooter. I scanned through the reviews which seemed pretty good to me and decided to give it a shot. Same day in the late afternoon I phoned Alex and explained my problem in details. To my surprise, the guy arranged his team for 8am next morning and assured myself that this kind of a "dirty" job will be handled professionally and esthetically pleasing. To make a long story short, my drain was fixed in couple hours, so I successfully got back to my errands in no time and my day was not ruined. The guys even wiped the floor, as a bonus I guess.
Nicely done, thanks again Doctor Rooter. No doubt that I will recommend this plumbing company to my friends.
Sincerely,
Isolde

1 of 1 people found this review helpful.
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Company Response

Hi Isolde, thank you for taking time and writing a review for us, we appreciate that. Doctor Rooter crew trained to respond to emergency situations, so a quick response is one of our obligates, beside working clean, fast and effective. We more than happy to work with new customers, we do our best to serve you with a quality you deserve! Thank you for choosing Doctor Rooter, and our crew is always ready to help you with plumbing, draining and waterproofing!
Dr Rooter

Ross from Richmond Hill
Ross from Richmond Hill
3 reviews Richmond Hill, ON
10/10

backwater valve installation

When backwater valve failed Doctor Rooter was there to resolve the problem. 24 hours service works like a champ. They came to my house within hours to help me in that tough time. Great and very friendly technicians were on the top of their game. Highly trained and experienced stuff, did what they had to do in very short period of time without loss of quality. I'm satisfied in service on 100%. From now on I recommend Doctor Rooter to all my relatives and friends.

2 of 2 people found this review helpful.
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Company Response

Hi Ross, we glad to hear from you, thank you very much for the testimonial. Doctor Rooter did backwater valve installation in your house a while ago. And on that time it was a problem with your previous backwater valve, which had been damaged and some internal parts were missing. After a quick inspection we concluded that the reason might be a sudden influx of water into the valve, which dislodged and carried away those parts. So, to resolve the problem Doctor Rooter put a new backwater valve with the lower horsepower, which prevents the movements of those internal parts, thus it would not be carried away when the water is discharged. Thank you for choosing Doctor Rooter. We glad to continue to work with you, and provide our plumbing, draining and waterproofing services at any time!
Dr Rooter

Fred from Toronto
Fred from Toronto
1 review Toronto, ON
10/10

crawl space, water proofing insulation

I am very satisfied with Doctor Rooter performance and their professionalism of handling the job in a time sensitive manner. The crawl space is now dry and good to be used as storage space. Thank you Doctor Rooter... if you would like to use DR.Router and have any questions about them please feel free to contact me at 416.333.4746 thank you

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Company Response

Fred,thank you very much for taking time and writing a review for us, especially for your guarantees. It's a pleasure to be recognized by your customers. Doctor Rooter company provides waterproofing insulation already for 3 years and we became pro in this sphere. It is actually a great waterproofing and heat retention solution not only for a basement, but for the whole property. It keeps house absolutely dry and warm, because of its reflective foil face, about 97% of the in-door heat reflects back again, amazing energy saver!
Thanks Fred for choosing Doctor Rooter, its our reward to be your draining, plumbing and waterproofing providers!
Dr Rooter

Frank from Toronto
Frank from Toronto
1 review Toronto, ON
10/10

Basement Waterproofing Repair

Doctor Rooter did a basement waterproofing repair to my house. I have an old house ( 80 years approximately) due to the houses age as the people from Doctor Rooter were performing the repairs they came across smaller problems and were able to fix them at no extra cost. But it looks like these guys perfectly know what they're doing and i didn't have any headaches with them. They performed a clean and professional job. I really enjoy their service, especially when it comes to heavy and dirty work. Doctor Rooter is the best!
Thank you guys, Im sure will come back to this company with any of my future problems and will definitely recommend them to all my friends and family.

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Company Response

Thank you Frank for getting a chance to write a review for us, we really appreciate that! Yes, it is a common problem for almost all old houses in Toronto and GTA area to have a damp, leaky basement. And the worst thing about it, if it got wet once, certainly the water would come back again. Even if it is just an insignificant crack or tiny damage, water will run toward the foundation and find an entry. Water enters through the walls and floor by wicking action and hydrostatic pressure. And the only one thing that could stop it is to waterproof your basement. There are two kinds of basement waterproofing: interior and exterior. It is important to understand the difference between this two. We have all the information regardless this issue on our website www.doctorrooter.ca . Thank you Frank for choosing Doctor Rooter, we sure you did a right choice! Doctor Rooter is happy to be your draining, plumbing and waterproofing provider at any time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Rooter

Doctor Rooter Plumbing, Drain and Waterproofing provides Commercial & Residential services in Toronto, Etobicoke and Mississauga. Specializing in plumbing, drainage and waterproofing.

-Plumbing service
-Plumbing rough-ins
-Plumbing maintenance
-Drain installation
-Drain repair
-Drain snaking
-Drain cleaning
-Drain inspection
-Back water valve installation
-Sump pump installation
-Sump pump repair
-Grease trap installation
-Catch basin installation
-Catch basin cleaning
-Ejector pump installation
-Trenchless Installation drain or water line
-Hydro Jetting
-Power-flushing
-Basement waterproofing
-Foundation repair
-Foundation crack repair
-Weeping tile installation
-Weeping tile inspection
-Window well installation or repair
-Foundation underpinning
-Basement lowering
-Bench footing
-Basement walkout
-Concrete work
-Concrete driveways
-Decorative concrete/stamped concrete/decorative concrete
-Concrete Floors

CATEGORIES
Plumbing, Concrete Contractors, Drain Services, Drainage Contractors, Foundations, and Waterproofing
SERVICES
Drain cleaning, drain replacement, plumbing, waterproofing, concrete pouring, concrete forming, underpinning, basement lowering, sump pump installations, foundation repairs
BRANDS
American Standard, Toto, Moen, Delta, Kohler
SPECIALITIES
Trenchless Installation, Sewer and Drains, Foundation Underpinning, Basement Lowering, Drain Camera Inspection, Plumbing Installation, Foundation Repair, Basement Waterproofing, Sump Pumps.
WEBSITE
https://clogged.ca/
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
32
PAYMENT METHOD
cash, cheque, e-transfer, Visa, MasterCard, Debit
LICENSES
T85-4702641, T87-4750201
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.