Dr Rooter

Plumbing
1135 Crestlawn Dr. Mississauga ON L4W 4Z7
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89%

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Reviews by rating (past 12 months)
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Reviews for Dr Rooter

Average customer rating:
9.6 10 (263 reviews)

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Fred from Toronto
Fred from Toronto
1 review Toronto, ON
10/10

crawl space, water proofing insulation

I am very satisfied with Doctor Rooter performance and their professionalism of handling the job in a time sensitive manner. The crawl space is now dry and good to be used as storage space. Thank you Doctor Rooter... if you would like to use DR.Router and have any questions about them please feel free to contact me at 416.333.4746 thank you

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Company Response

Fred,thank you very much for taking time and writing a review for us, especially for your guarantees. It's a pleasure to be recognized by your customers. Doctor Rooter company provides waterproofing insulation already for 3 years and we became pro in this sphere. It is actually a great waterproofing and heat retention solution not only for a basement, but for the whole property. It keeps house absolutely dry and warm, because of its reflective foil face, about 97% of the in-door heat reflects back again, amazing energy saver!
Thanks Fred for choosing Doctor Rooter, its our reward to be your draining, plumbing and waterproofing providers!
Dr Rooter

Frank from Toronto
Frank from Toronto
1 review Toronto, ON
10/10

Basement Waterproofing Repair

Doctor Rooter did a basement waterproofing repair to my house. I have an old house ( 80 years approximately) due to the houses age as the people from Doctor Rooter were performing the repairs they came across smaller problems and were able to fix them at no extra cost. But it looks like these guys perfectly know what they're doing and i didn't have any headaches with them. They performed a clean and professional job. I really enjoy their service, especially when it comes to heavy and dirty work. Doctor Rooter is the best!
Thank you guys, Im sure will come back to this company with any of my future problems and will definitely recommend them to all my friends and family.

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Company Response

Thank you Frank for getting a chance to write a review for us, we really appreciate that! Yes, it is a common problem for almost all old houses in Toronto and GTA area to have a damp, leaky basement. And the worst thing about it, if it got wet once, certainly the water would come back again. Even if it is just an insignificant crack or tiny damage, water will run toward the foundation and find an entry. Water enters through the walls and floor by wicking action and hydrostatic pressure. And the only one thing that could stop it is to waterproof your basement. There are two kinds of basement waterproofing: interior and exterior. It is important to understand the difference between this two. We have all the information regardless this issue on our website www.doctorrooter.ca . Thank you Frank for choosing Doctor Rooter, we sure you did a right choice! Doctor Rooter is happy to be your draining, plumbing and waterproofing provider at any time.

Julia Conroy from Toronto
Julia Conroy from Toronto
1 review Toronto, ON
10/10

Gorgeous bathroom renovation!!!

My husband and I wanted to renovate our bathroom on 2nd floor. We had been looking for a reliable people who care about their clients and do their job honestly. Our friend recommended Doctor Rooter who did their bathroom years ago, and they had been very happy and never had any problems. We wanted to have a modern look with all essence of coziness of family nest. So we decided to call them and arrange a visit to our house. We were treated well in very professional and customer-oriented manner; he definitely knew what he was doing! Pricing was great too, and we were happy that we found what we were looking for. I remember when they called us to let us know that the job was finished, we just were on the way home from work. Our bathroom was fully revolutionized, remodeled, like you see on the television. I would never believe that our bathroom could look that good. Now we show our brand new bathroom to all of our friends and family, WE LOVE IT. Thank you guys!

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Company Response

Thank you Julia, we appreciate you've wrote the sweetest review for us. We always glad to hear that our efforts were not in vain. Doctor Rooter's crew work hard to get the best for the customer and leave you absolutely satisfied. Your Bathroom actually looks very fresh, it was a pleasure to work in your house. And again thanks Rob for the references. We grateful to be your plumbing, draining and waterproofing provides in the future as well!
Dr Rooter

Catherine Main from Toronto
Catherine Main from Toronto
1 review Toronto, ON
10/10

Sump Pump Installation

As a new homeowner I called Doctor Rooter because I was concerned about the condition and effectiveness of my sump pump. Alex drove to my house on a Saturday afternoon, which was extremely convenient for me.
When he arrived he offered to wear protective booties over his work shoes, which was very considerate but unnecessary as the path to my sump pump is just a few steps inside the door. Once inside he diagnosed the situation, took time to explain what was happening with the pump, and installed new sump pump.
I was extremely impressed with his written summary of the service visit and the pre-printed materials he provided. Above all else he treated everything inside and outside of my home with extreme care as if it was his own. The quality of service was top notch. I would recommend Doctor Rooter to anyone who needs this type of service.

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Company Response

Catherine thank you for taking time to write a testimonial for us, we appreciate that. Yes, it is better to make an inspection of absolutely every thing in your future house, before shake hands, it pays later, to avoid any unexpected surprises. In your case it was electrical failure in the sump pump. And it was a right timing for you to check! Thank you for choosing Doctor Rooter. We always there for you to help!
Dr Rooter

bill christodoulou from Scarborough
bill christodoulou from Scarborough
1 review Scarborough, ON
10/10

Plumbing drain replacemement

Doctor Rooter replaced my main drain from the city drain to my home and did a great job. Their service was excellent, quality workmanship, very fast, helpful and reasonable with pricing. I highly recommend these guys if you need any advice you could contact me directly to refer them...

1 of 1 people found this review helpful.
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Company Response

Bill C., thank you for taking time to leave your comment on Homestars, we greatly appreciate that. Doctor Rooter crew work hard to meet and exceed customers expectations; than it is always a pleasure to deal with a customer. Any referrals from you would be a great compliment. And ,of course, we are always there to provide qualified plumbing and draining services in Toronto and GTA area. Regards Doctor Rooter inc.

Anna Tyubina from Toronto
Anna Tyubina from Toronto
1 review Toronto, ON
10/10

jacuzzi installation

Service was amazing! I was very happy with the work they did. I had some no so good experiences in the past with trades businesses overall but these guys exceeded all expectations. The project (they did jacuzzi installation) was completed within the promised time frame and what amazed me the most, how considerate they were to my household. I'm so used to seeing mess every time you have a plumber over, not these guys!
Thank you! Keep up with the good work.

Anna T

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Company Response

Thanks Anna T., we appreciate the review. It is important for us to know that you satisfied with the job and our workmanship. Doctor Rooter crew strive to provide the best quality service in every home and be honest with customer.
Thank you for choosing Doctor Rooter!

Katie from Richmond Hill
Katie from Richmond Hill
1 review Richmond Hill, ON
10/10

new waterline

I live in old house and had a trouble with water pressure,it was bad on the main floor and even worse upstairs. My neighbor had the same problem,so she recommended me Doctor Rooter,cause recently they made great service for her.
I gave a call and in a short time he was here,after assessment on a problem, he told me how long it would take and how much it would cost. And everything was fixed as promised on time and the pricing is really fair!

1 of 1 people found this review helpful.
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Company Response

Hi Katie, thank you for taking the time to write this review for us. Doctor Rooter appreciate our customer's choice. We work together to make our best to understand and fully fulfill each customer's needs in any situation.
Thank you for choosing Doctor Rooter! And we are looking forward to being drain, plumbing and waterproofing service providers that you could completely rely on.

Edward S from Toronto
Edward S from Toronto
1 review Toronto, ON

First Review

10/10

Emergency toilet clogging resolved instantaniously

We had a bad toilet function for many years. We were used to draining it with chemicals or using tools that were handy. This time we had it clogged badly, we called a plumber and he drained it but the clog came back again. When we found Doctor Rooter on kijiji.ca and called them. They were nice on the phone and asked right questions to help us resolve it first. When we agreed that we need their help, a service man showed up almost in next two hours. He was courteous and professional, he started work with inspecting chute, draining it, and then used a camera snake to find out the cause. It was impressive. At the end, he found a plastic piece that was stuck there and successfully removed it. After many years of struggling from constant challenges, now we are free of hassle. Thanks you, Doctor Rooter.

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Company Response

Edward, thank you for giving us a good word. Yes, Clogged toilet is unpleasant situation and it seems to happen at the most inappropriate time. In general you could clean the clog with a plunger in couple minutes, but it is not always a case. Than it's a right time to call an emergency plumbing service in your area.
We would advise to avoid clogs at first place, most of the time all the major clogs happen because of the carelessness. We often deal with flushed toys, rolls of paper, huge chunks of soil dust and other things that people flushed down. Our advice is to be more attentive and careful.
Dr Rooter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Rooter

Doctor Rooter Plumbing, Drain and Waterproofing provides Commercial & Residential services in Toronto, Etobicoke and Mississauga. Specializing in plumbing, drainage and waterproofing.

-Plumbing service
-Plumbing rough-ins
-Plumbing maintenance
-Drain installation
-Drain repair
-Drain snaking
-Drain cleaning
-Drain inspection
-Back water valve installation
-Sump pump installation
-Sump pump repair
-Grease trap installation
-Catch basin installation
-Catch basin cleaning
-Ejector pump installation
-Trenchless Installation drain or water line
-Hydro Jetting
-Power-flushing
-Basement waterproofing
-Foundation repair
-Foundation crack repair
-Weeping tile installation
-Weeping tile inspection
-Window well installation or repair
-Foundation underpinning
-Basement lowering
-Bench footing
-Basement walkout
-Concrete work
-Concrete driveways
-Decorative concrete/stamped concrete/decorative concrete
-Concrete Floors

CATEGORIES
Plumbing, Concrete Contractors, Drain Services, Drainage Contractors, Foundations, and Waterproofing
SERVICES
Drain cleaning, drain replacement, plumbing, waterproofing, concrete pouring, concrete forming, underpinning, basement lowering, sump pump installations, foundation repairs
BRANDS
American Standard, Toto, Moen, Delta, Kohler
SPECIALITIES
Trenchless Installation, Sewer and Drains, Foundation Underpinning, Basement Lowering, Drain Camera Inspection, Plumbing Installation, Foundation Repair, Basement Waterproofing, Sump Pumps.
WEBSITE
https://clogged.ca/
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
32
PAYMENT METHOD
cash, cheque, e-transfer, Visa, MasterCard, Debit
LICENSES
T85-4702641, T87-4750201
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.