Dr Rooter

Plumbing
1135 Crestlawn Dr. Mississauga ON L4W 4Z7
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94%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Dr Rooter

Average customer rating:
9.6 10 (268 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

Contacted Dr Rooter to declog a shower drain. They responded quickly, provided me with a confirmed date and time to come and assess the issue. The plumber arrived on time, provided a quote and after our approval did the work promptly. As it is an old house it turned out to be more than just a clogged drain. They came back to finish the job accommodating our schedule. The job site was cleaned up and plumbing issues gone all at the price quoted. We will definitely recommend Dr Rooter!

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Company Response

Thanks a lot for reaching out to us, Dr Rooter is always happy to serve you for all your plumbing needs

Albert in Toronto
Albert in Toronto
1 review Toronto, ON
10/10

Drainage Problems on Canada Day .

Dr. Rooter provides good customer service . Although it was Canada day, they came out as promised to unplug my drain! They have heavy duty equipment which was used to get through a nasty blockage. The technician was very professional and made sure all the pipes were clear before he left.
Thank you Albert

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Company Response

We are happy to serve you any day of the year, please contact us again for any plumbing needs

michaelabraham in Old Toronto
michaelabraham in Old Toronto
1 review Toronto, ON
10/10

Install second dishwasher

Needed second dishwasher installed, under counter cabinets sized to fit. Installer very professional, ensured everything was connected properly and fitted exactly, made sure he cleanest up when finished. Whole process from initial contact, receiving estimate, installation and follow up very professional. Would recommended highly to anyone. Yuri is great

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Company Response

hey Michael, thanks for reaching out and letting us know how we did, we are very happy to be helpful to you, please contact Dr Rooter for all your plumbing and drain needs

gfaclier in Toronto
gfaclier in Toronto
1 review Toronto, ON
10/10

Basement leak repair

Our basement started gushing water during recent rains. Dr Rooter was efficient, came when they said they would, did a great job and left the area as they found it. They also helped to stem the leak the night it happened by sealing the inside wall to prevent damage.
The price was reasonable and we would highly recommend them

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Company Response

Hello thank you for reaching out and giving us your feedback, it matters a lot to us. We are happy that you are satisfied with our work. If you ever need us again please do not hesitate to to contact Dr Rooter for all you plumbing, drain and waterproofing needs.

Olga in Toronto
Olga in Toronto
1 review Toronto, ON
10/10

waterproofing

I had a small leak in my basement. Once I riched out to Dr.Rooter, the team showed up the same day. The issue was resolved in 3 days. I dealed with Yuriy who is very professional, polite and friendly. Thanks!

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Company Response

Thanks Olga for you feedback, it was a genuine pleasure working with you, we hope you and your family stays safe during those times, and if you ever need us again Dr Rooter is here for you for all your plumbing and waterproofing needs.

Piera in Mississauga
Piera in Mississauga
1 review Mississauga, ON
10/10

Waterproofing

Yuri demonstrated excellent knowledge, workmanship and customer care. I highly recommend Yuri.

Yuri is efficient at following up on customer concerns and troubleshooting g and resolving issues collabratively. He is a man of his word.

Thanks, Piera

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Company Response

Dr Rooter always at your service Piera. It is my pleasure to be helpful.

10/10

Broken Shower and tub not draining

My bathroom shower temperature was broken.
The water was not draining as well.
I called Dr. Rooter and they were quick to reply.
We were scheduled for a Saturday but they were able to come on the Friday.
They gave me a quote and at the end of the job it was exactly what they quoted me. I appreciate that kind of honesty.
These guys are professional and courteous. They treated my home with respect. Took off their shoes and even took the garbage out.
I would definitely use them again and refer them to my family and friends.

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Company Response

Thank you Helen for taking your time and wrighting this feedback. Honest work and customer appreciation are the most important things to our team. Please contact Dr Rooter for all your plumbing and drain needs.

Hilda in Toronto
Hilda in Toronto
1 review Toronto, ON
0/10

Concrete patio

Did not receive 400 square feet of concrete only 348 square feet. Did not fix damage to boulevard and lawn caused by the cement truck as per paragraph 4 of the contract. Only paid balance as intimidated by the men who came to pick up the balance. Would never recommend a company that takes advantage of seniors as this one did.

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Company Response

We did not do this job for you. I have tried contacting Homestars few times to investigate this review but had no luck

djrhythmo
djrhythmo
1 review Toronto, ON
10/10

Water valve installed

Dr rooter was amazing. We are very happy we choose de rooter getting our water valve installed. Right before the spring showers. Very professional and very reasonable price.

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Company Response

Thank you very much for this amazing review. I am always very happy to help you with all your drain and plumbing problems

Pavel M.
Pavel M.
1 review Mississauga, ON
10/10

External Waterproofing

Very professional from the start until the end. Quality job for a good price, as well as very plesant staff.

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Company Response

Thank you very much for reaching out to us with your feedback. Dr Rooter's staff is always happy to hear that our clients are happy with our services
Please contact us any time with all your plumbing drain and waterproofing needs

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Rooter

Doctor Rooter Plumbing, Drain and Waterproofing provides Commercial & Residential services in Toronto, Etobicoke and Mississauga. Specializing in plumbing, drainage and waterproofing.

-Plumbing service
-Plumbing rough-ins
-Plumbing maintenance
-Drain installation
-Drain repair
-Drain snaking
-Drain cleaning
-Drain inspection
-Back water valve installation
-Sump pump installation
-Sump pump repair
-Grease trap installation
-Catch basin installation
-Catch basin cleaning
-Ejector pump installation
-Trenchless Installation drain or water line
-Hydro Jetting
-Power-flushing
-Basement waterproofing
-Foundation repair
-Foundation crack repair
-Weeping tile installation
-Weeping tile inspection
-Window well installation or repair
-Foundation underpinning
-Basement lowering
-Bench footing
-Basement walkout
-Concrete work
-Concrete driveways
-Decorative concrete/stamped concrete/decorative concrete
-Concrete Floors

CATEGORIES
Plumbing, Concrete Contractors, Drain Services, Drainage Contractors, Foundations, and Waterproofing
SERVICES
Drain cleaning, drain replacement, plumbing, waterproofing, concrete pouring, concrete forming, underpinning, basement lowering, sump pump installations, foundation repairs
BRANDS
American Standard, Toto, Moen, Delta, Kohler
SPECIALITIES
Trenchless Installation, Sewer and Drains, Foundation Underpinning, Basement Lowering, Drain Camera Inspection, Plumbing Installation, Foundation Repair, Basement Waterproofing, Sump Pumps.
WEBSITE
https://clogged.ca/
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
32
PAYMENT METHOD
cash, cheque, e-transfer, Visa, MasterCard, Debit
LICENSES
T85-4702641, T87-4750201
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.