Dr Rooter

Plumbing
1135 Crestlawn Dr. Mississauga ON L4W 4Z7
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90%

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Reviews by rating (past 12 months)
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Reviews for Dr Rooter

Average customer rating:
9.6 10 (263 reviews)

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Piera in Mississauga
Piera in Mississauga
0 reviews Mississauga, ON
10/10

Waterproofing

Yuri demonstrated excellent knowledge, workmanship and customer care. I highly recommend Yuri.

Yuri is efficient at following up on customer concerns and troubleshooting g and resolving issues collabratively. He is a man of his word.

Thanks, Piera

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10/10

Broken Shower and tub not draining

My bathroom shower temperature was broken.
The water was not draining as well.
I called Dr. Rooter and they were quick to reply.
We were scheduled for a Saturday but they were able to come on the Friday.
They gave me a quote and at the end of the job it was exactly what they quoted me. I appreciate that kind of honesty.
These guys are professional and courteous. They treated my home with respect. Took off their shoes and even took the garbage out.
I would definitely use them again and refer them to my family and friends.

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Hilda in Toronto
Hilda in Toronto
1 review Toronto, ON
0/10

Concrete patio

Did not receive 400 square feet of concrete only 348 square feet. Did not fix damage to boulevard and lawn caused by the cement truck as per paragraph 4 of the contract. Only paid balance as intimidated by the men who came to pick up the balance. Would never recommend a company that takes advantage of seniors as this one did.

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djrhythmo
djrhythmo
1 review Toronto, ON
10/10

Water valve installed

Dr rooter was amazing. We are very happy we choose de rooter getting our water valve installed. Right before the spring showers. Very professional and very reasonable price.

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Company Response

Thank you very much for this amazing review. I am always very happy to help you with all your drain and plumbing problems

Pavel M.
Pavel M.
1 review Mississauga, ON
10/10

External Waterproofing

Very professional from the start until the end. Quality job for a good price, as well as very plesant staff.

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Company Response

Thank you very much for reaching out to us with your feedback. Dr Rooter's staff is always happy to hear that our clients are happy with our services
Please contact us any time with all your plumbing drain and waterproofing needs

Ariel in Toronto
Ariel in Toronto
2 reviews Toronto, ON
10/10

Great Same day service for A water leak

I had experienced a problem with my old 20 year old toilet and was replaced with a cheap one last year by some plumber a neighbor told me about.
BIG MISTAKE!

I then did some research and found Doctor Router , Qn Home Stars and also was told to me by a family friend.
I called Doctors Router and I was given options , and I chose the one piece toilet made to last and very durable . No tank means no worries of leaks. Just the toilet itself was $600 plus to install and not worry about it for at least 10 years. Worth every $
It also has a coating that nothing can stain or stick. Simply the best toilet you can buy.
VERY HAPPY WITH THE FAST SERVICE!
Doctor Router highly Recommend!

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Company Response

Good day Ariel,
thank you, thank you, thank you! We glad to hear that you are happy with us and your choice of plumbing fixture. From our experience, you would not find a better thing on the market in this category. Consider to give us a call if any plumbing, drain, concrete or waterpprofing service you need in the future.
Cheers!

Eugene in Toronto
Eugene in Toronto
2 reviews Toronto, ON
10/10

Basement wall waterproofing

I had a leak in my basement when all the snow was melting. It was leaking from my window well. I found Dr Rooter online and called them. Those guys came the same day and told me they can start on the next day. Job was done fast clean and efficient. It took them 2 days to waterproof 35 ft wall. I was very impressed. If I will ever have another waterproofing problem I will definitely call those guys again.

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Company Response

Hello Eugene,
Thank you very much for taking time to review our waterproofing service. We appreciate your business and looking forward to assist if any plumbing, drain, concrete or waterproofing issue arise in the future. You have 25-year transferrable warranty on the waterproofing performed, if there would be more water coming to your basement - give us a call 416-455-5554!
Cheers!

parkabe
parkabe
1 review Toronto, ON
10/10

Sewer repair backwater valve installation

Dr Rooter responded right away on time and saved the day! Very friendly and respectful workers. Oleg and his crew helped our problem and was very professional and helpful to us. They edcuated us with their kowledge of the issur and kept us posted throughout the whole job. Very satisfied!

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Company Response

Thank you for taking your time to reach out to us and give us your feedback. We are very happy that you are satisfied with our back water valve and drain installation. If you ever going to need our services again please do not hesitate to contact Dr Rooter any time. Your friendly drain and plumbing experts

Laurie
Laurie
1 review Toronto, ON
10/10

Sewer line

They quickly diagnosed and fixed our blocked sewer line. Workers were quick, clean, and professional.

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Company Response

Hi Laurie. Thank you for taking your time and wrighting this review. Dr Rooter team is very happy that your like the way we do our work. We hope you will never have any sewer drain problems ever again

James
James
1 review Toronto, ON
10/10

Basement plumbing

Very professional, courteous, and thorough. Came in a timely manner. Explained everything. Took care during the assessment to take off boots inside and keep the house/basement clean during the job. Cleaned up afterwards. Very respectful. Showed me his work while doing the assessment. Gave good honest advice. I recommend them and will use them again.

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Company Response

James, thank you for taking time and write such a glowing review for us. We have inspected the drain line with the camera and did not find massive clogs or culprits inside the sewer line. Please consider giving us a call in case of any plumbing, drain or waterproofing service you may need in the future. All the best, Dr.Rooter team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Rooter

Doctor Rooter Plumbing, Drain and Waterproofing provides Commercial & Residential services in Toronto, Etobicoke and Mississauga. Specializing in plumbing, drainage and waterproofing.

-Plumbing service
-Plumbing rough-ins
-Plumbing maintenance
-Drain installation
-Drain repair
-Drain snaking
-Drain cleaning
-Drain inspection
-Back water valve installation
-Sump pump installation
-Sump pump repair
-Grease trap installation
-Catch basin installation
-Catch basin cleaning
-Ejector pump installation
-Trenchless Installation drain or water line
-Hydro Jetting
-Power-flushing
-Basement waterproofing
-Foundation repair
-Foundation crack repair
-Weeping tile installation
-Weeping tile inspection
-Window well installation or repair
-Foundation underpinning
-Basement lowering
-Bench footing
-Basement walkout
-Concrete work
-Concrete driveways
-Decorative concrete/stamped concrete/decorative concrete
-Concrete Floors

CATEGORIES
Plumbing, Concrete Contractors, Drain Services, Drainage Contractors, Foundations, and Waterproofing
SERVICES
Drain cleaning, drain replacement, plumbing, waterproofing, concrete pouring, concrete forming, underpinning, basement lowering, sump pump installations, foundation repairs
BRANDS
American Standard, Toto, Moen, Delta, Kohler
SPECIALITIES
Trenchless Installation, Sewer and Drains, Foundation Underpinning, Basement Lowering, Drain Camera Inspection, Plumbing Installation, Foundation Repair, Basement Waterproofing, Sump Pumps.
WEBSITE
http://www.doctorrooter.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
32
PAYMENT METHOD
cash, cheque, e-transfer, Visa, MasterCard, Debit
LICENSES
T85-4702641, T87-4750201
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.