I booked to have them complete replacing the ceramic top to my damaged stove top at the beginning of May 2016. for the past 3 weeks i have been waiting. I called the every other day for the past 2 weeks to have a status. After a call today I finally got an email that they can not preform the work because there service person is not available. They are offering a refund. However they said they can not preform the work. After waiting three weeks to use my damaged stove top and not getting any answer I am very dissatisfied. No work on my stove means another period of waiting with another company. NOT HAPPY
- Approximate cost of services:
- $248.90
- Company Response
We're sorry for the inconvenience. Due to some unforeseen circumstances, our technician in Calgary is unavailable for the time being. We hope you get your stove repaired, and we apologize again for your frustration with the situation.