Like many comments below STAY VERY FAR AWAY FROM THIS COMPANY!!!!
I called then to come repair a door handle that snapped off my dryer. the lady told me it was $80.00 to send a technician.
When Chris the technician arrived he said labor was $200 but the part was not going to be more that $30.00. So i prepaid the labor. Chris calls me back an hour later and says I need to replace the whole door!! Cost was $600.00!! Chris said the plastic door handle was no longer available!! I told him I did not want the service to be done and I want my money back! Of course the company never returned any of my calls and when I called Chris, he suddenly had amnesia and had no clue who I was or was talking about!!
After month and months of calling, I finally got my refund of $200! This is the only reason they are getting 1 star. Carina in customer service was nice and she was helpful but I told her her company are a bunch of crooks and she should go find another place to work!
BTW I called another company who replaced the part for $70.00 and labor was $60. Total $130.00
FOR your own sake and sanity and to avoid any problems. Please STAY VERY FAR AWAY FROM THEM!!!!!!!
- Approximate cost of services:
- $280.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.