The blower fan on our furnace went out -- fortunately in May and not February. I picked AccuServ based on good reviews on Homestars and they did not disappoint. Timely service, good communication, and Rahul (our field service technician) was thorough, knowledgeable, and even went the extra mile to check out our AC unit to see if was contributing the root cause (it was). The only negative was the high charge for a diagnostic visit (>$100) which was not applicable to any future service, but that seems to be standard practice these days.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Adam,
Thank you for your review of AccuServ. The timing of your blower motor was fortunate enough to be during the rainy month of May instead of February as you aptly mentioned. Our goal is always to be on time and provide a reliable stream of communication and look at the entire system as a whole. Through initial consultation to completion we sincerely hope that you were able to gain a more complete picture of the inner workings of your system and the reasons as to the blower motor failure. Glad to have been of service and look forward to hearing from you again.
Regards,
Jake