Green City Flooring

We had GreenCity Flooring install laminate flooring on the main level and hallway of the upper level of our house. They also re-tiled the front entrance, powder room and kitchen. Because re-tiling is a very messy job and we have cats, we decided to stay with family for the week that the work was being done but left Frankie, the owner, both of our cell phone numbers in case any issues came up or they needed our opinion on something. We never heard from them so we assumed everything was going well. When we came home Friday afternoon one worker was rushing to finish up, the house was a mess and the work they had done was absolutely terrible. There was grout missing between some of the tiles and the walls, the laminate flooring was uneven, making a cracking noise in places and sinking when you stepped in other places, the tiles had a haze on them from the grout, there were holes in the walls, the caulking job they did between the powder room sink and the wall was horrible, etc. We had Frankie and one of his workers come the following night to address some of the issues, none of which were actually addressed properly. When told about the issues with the laminate flooring he said the issue was with our sub floor being uneven and they could have installed additional padding for roughly $1.00 per square foot. So why didn't anybody think to call us and tell us this while they were still working on the flooring??? He didn't have an answer for us. He also made no real attempt to remove the haze from the tiles, instead leaving us with some sand paper and giving us $100 off the final price of the job. I guess it wasn't worth his time to finish the job properly. Now, approximately 4 months later, some of the grout in the kitchen is beginning to crumble, leaving gaps between some of the tiles. We have never been this disappointed and regretful in our lives. I hope this review prevents others from making the same mistake we made.