For years we called Allan from Upright whenever we had a problem with our current garage doors (builder's originals). He always was extremely responsive. We referred him also some of our friends and everyone who dealt with this company was very happy. So when it came time to change our garage doors, Upright was the natural choice. The company sent us someone to help us choose the best doors fitting our needs. They did not try at all to oversell us. They also sent someone to help us repair our electric garage door openers since we had a problem with the codes free of charges weeks before the door delivery. When we put the order, they took a decent deposit (less than 25%). They did the full installation in about 5 hours, including very professional caulking (practically invisible) and the doors are quiet and of great quality. Only once everything was installed did they ask us to pay. They certainly are confident in the quality of their work and rightfully so. We would definitely recommend them to anybody and will reuse them for any property.