Unprofessional, uncaring, undeniably one of the WORST businesses I've ever dealt with... and I use the term "business" very loosely. I purchased a group coupon like others who have written reviews on this group and booked a duct cleaning. Less than 24 hours before they were to do the work, I received a phone call from the young lady whom I dealt with originally. She informed me they had to cancel my cleaning due to the fact I was the only client in the area where they had to come and clean and their policy is that they have to have at least two clients in an area to come out. What the...? Then she told me she could book me in a week and half later but if I was the only client that day, they would also cancel. I had had enough: I asked for the manager of 360 to call me. Had a bad feeling about the whole experience so I saw the reviews on Homestars and called the group coupon company and got a refund. The manager never did call me. Class act. Way to treat customers.
- Approximate cost of services:
- $90.00