Installed Air Conditioner (Goodman GSX16)
Dear Tom, thank you for taking your time and sharing your experience with us and others! Should you require any further assistance please don't hesitate to contact us. Best Regards, Customer Care, Anna S
Great experience installed whole home heating and coolingsystem
Customer Service, Product Review
Dear H. Shahid
Thank you for providing your feedback, however, we are dismayed to hear of your concerns. We find your feedback very unreasonable and very misleading. You contacted our company looking for an Air Conditioner replacement which we were able to install in a very timely manner based on your request. All legal documents including brochure and equipment specifications were delivered to you for review prior to the installation. You also proceeded with a recorded conversation where our CSR reviewed the term of the agreement with you. Also, our records indicate that you were in touch with our Customer Care and Installation Departments many times regarding your concerns and advised that the equipment installed is exactly what was promised to you up to 16.5 SEER Air Conditioner model TC7 please view the manufactory specification http://www.luxaire.com/Residential/Split-System-Air-Conditioners
Moreover, Air Conditioner SEER level also increases with the properly matched High Efficiency Furnace, in your case the efficiency of the installed Air Conditioner can even go up to 17 SEER. The installation was done to the highest standards and we even sent technician back to your home when you called in with concerns about Air Conditioner not cooling your home fully which turned out to be an elderly Furnace issue due to the faulty motor and had nothing to do with the air conditioner. Technician was able to address your concerns. In addition you were only promised $250 in Rebates but we were able to get you a higher tier rebate of $400 due to a high model coil we installed for your home. The equipment works great based on our technical assessment and you also have all parts and labour warranty included with our program. The air conditioner we installed for your home is one of the highest efficiency level air conditioners available on the market.
Best Regards, Customer Care Manager, Anna S
Dear Nat, thank you for sharing your experience with us and others! We are happy to hear that you are pleased with the quality of our work and product. We gald you are enjoying your new high efficiency furnace. Best Regards, Customer Care Manager, Anna S
Dear Paul it was our pleasure to work with you and your family! Please dont hesitate to contact us for any other home service needs. Best Regards, DeMark Home Ontario Team
Thank you Maryam we value your positive feedback and are always pleased to hear from our satisfied customers. Thank you for sharing your experience with us and other homeowners! Best Regards, Customer Care Manager, Anna S
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Thank you for your feedback, we are glad we could assist you in timely manner
We are happy we could be of a help!
DeMark Home Ontario Inc is a supplier of Home Services to customer across Ontario.
DeMark Home Ontario Inc services include sales and installations of hot water heaters, Tankless Water Heater, Heat Pumps, Furnaces, Air Conditioners and equipment maintenance by highly experienced and licensed professionals. Through variety of our Energy Efficient products and services we strive to bring the highest value and comfort to our customers. Our team of experts carefully focuses on helping customers select the most efficient and reliable equipment and service for their home. We take an individual approach to every customer based on specific needs and desires.
Our team of professionals not only focuses on assisting customers in selecting the most efficient and reliable service for their homes but also providing customers with an educated response on Government Programs and Rebates, Energy Saving Tips and Tools.We bring environmental awareness to our socially responsible homeowners by offering Energy Efficient products, services and programs that reduce carbon footprints and offset CO2 emissions. We are here to provide homeowners across Ontario with value, efficiency, reliability and to help you save money and preserve our natural resources.
Visit Us www.dhontario.com
