DeMark Home Ontario

Formerly Direct Home Ontario
Heating & Air Conditioning
Toronto ON M3J 2G2
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Reviews for DeMark Home Ontario

Average customer rating:
9.9 10 (138 reviews)

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Maggie in Toronto
Maggie in Toronto
1 review Toronto, ON
10/10

Hot water tank

Within minutes of my submitting an online request for information/quotation, I received a call from Mike. I was very impressed with his professionalism, attention to detail and efficient use of time. He asked me to send pictures of the tank that I needed to replace, so he was able to send me a quotation and we were able to complete our transaction and schedule installation for the very next day. Jason, who installed the new tank and removed the old one was also very nice and professional. Mike called that night to ask how things went. The level of professionalism was most impressive. I'd gladly recommend DeMark Home and use them again.
Maggie S.
Toronto

Approximate cost of services:
$18.00
3 of 3 people found this review helpful.
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Company Response

Thank you Maggie for taking the time to write such a wonderful review.
It was my pleasure helping you out, thank you.
DeMark Home team

Adriana
Adriana
1 review Toronto, ON
10/10

Hot Water Heater Replacement

Hello Everyone,
With my pleasure want to say Great Thank You to DeMarkHome Ontario team for fast reaction services and professional work at the end!
As usual it happens my water hear got broken at one moment these days that caused troubles.
My friend at work advised to contact DeMarkHome and I did not regret.
They gave me the best suitable solution and rates I am comfortable with, scheduled installation quickly and in convenient time for me. Everything works well now at my home!
My recommendation to everyone who does not want to have headache, go with DeMarkHome!
Thank you for your Job.
Adriana

Approximate cost of services:
$25.00
3 of 3 people found this review helpful.
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Company Response

Thank you Adriana for sharing your experience.
DHO team.

Paul in Toronto
Paul in Toronto
1 review Whitby, ON
10/10

Gas hot water tank rental

I needed a hot water tank and found this company online last Friday and glad I did.Decided on tank rental after pricing out gas water heaters and went with their 50 gal package.Talked to Mike on the phone to set things up that day and as I'm typing this out Saturday night I have hot water.They sent couple fellows over.In and out in one hour.I recommend this company highly.Dave and his buddy who did the job darned pleased with their work.Very professional and courteous fellows who knew what they were doing.

Thanks Mike and Dave and his buddy!

Approximate cost of services:
$29.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

Thanks for the great review. We are very happy that your satisfied with the installation.

Kari in Toronto
Kari in Toronto
1 review Toronto, ON
10/10

Amazing service

Mike was very patient and provided exceptional customer service. Service both on the phone and during the installation was above and beyond. I would definitely recommend this company to meet your furnace and air conditioning needs.

Approximate cost of services:
$0.00
3 of 3 people found this review helpful.
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Company Response

Thank you Kari for taking the time to write such a wonderful review.
It was my pleasure helping you out. Very much appreciated, thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace and Water Water Heater

I am a contractor and used demark home’s services few times in my projects. Just wanted to praise their professionalism, reliability and service! All of the technicians they sent know what there are doing and take pride in working for the company. I used demark home for water heaters installation, cooling and heating and suggest their services to all my fellows. Its always great to deal with people who are knowledgeable in their field.

Approximate cost of services:
$4,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

Thank you for your feedback!

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Just put in new Furnace, AC and Tankless water heater

Just put in new Furnace, AC and Tankless water heater for my home. Used demark home ontario as suggested by my friend who used their services previously. As my friend said company and their staff is very professional and stand behind their reputation. I had in home estimate and then booked installation. Demark home offered me a very good deal since I got all 3 units from them and they also offered me free Nest thermostat with the installation so I am very pleased with my choice. Technicians were very professional and finished installation of all 3 units in one day. I recommend demark home ontario for heating and cooling services. Thank you. Nik from Niagara Falls.

Approximate cost of services:
$8,800.00
3 of 3 people found this review helpful.
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Company Response

Thank you for your feedback!

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace for my home

Demark home installed furnace for our home in Newmarket in November and we are very pleased with the overall experience. Starting from initial contact to the installation we are very satisfied with the service. I spoke to one of their customer service reps who was very friendly and knowledgeable, she was able to provide me with a quote on the phone and sent me all the details by email as well. She also arranged for a in home consolation with their specialist who went over the equipment specifications and installation details with me. The next day installation crew came and they were very punctual, my installation was scheduled between 10am -12 noon and they came few minutes after 10 am. They explained that the job will take about 5 hours and as they said they finished in that time frame. Installation was done very neat and installers (David and John) were very professional. Demark home also submitted my Rebates application and I received confirmation on the second day after the installation took place. Our furnace is working great and very quite. Great experience with demark home.

Approximate cost of services:
$3,300.00
3 of 3 people found this review helpful.
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Company Response

Thank you for taking the time to write such a wonderful review.
It was my pleasure helping you out. Very much appreciated, thanks again

Robert &.
Robert &.
1 review Markham, ON
10/10

New water heater and high efficiency furnace installation

We had an issue with our old furnace and were looking around for the best place to get a replacement, we found Demark online and they gave us the best quote for a new furnace and water heater. The technician was great, fast, and did a clean job. The customer service with Demark was amazing, especially the technician David and Anna from customer service. Thank you guys.

Approximate cost of services:
$4,890.00
2 of 2 people found this review helpful.
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Company Response

Thank you Robert for kind review. We always happy to help.

Sabrina D in Toronto
Sabrina D in Toronto
1 review Markham, ON
10/10

Excellent service and installation!

We had an amana furnace installed by Demark last week. very professional and knowledgeable staff. we were very happy with the service and installation as well as the price offered for the model my husband exactly was looking for. I would recommend Demark home to anyone.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Dear Sabrina it is always a pleasure to hear from our happy customers, thank you for sharing your experience with us and others! Best Regards, DeMark Home Ontario Team

Nick J in Concord
Nick J in Concord
1 review Vaughan, ON
10/10

Highly recommend very satisfied! Amazing service

Demark home replaced my old furnace and air conditioning units last week and I highly recommend their services. When I contacted them I spoke to a very pleasant lady, who was able to address all my questions about the equipment, efficiency level needed for my home, brands, pricing and the installation process. She then sent me copy of terms and conditions for the rental agreement with all the brochures which was very professional of them since most companies wouldn’t do it and then you end up with crazy charges. I was pleased with the T’s and C’s and their promises and guarantees and went ahead with the installation. Their techs were very friendly and knowledgeable and did a very neat and clean job installing new equipment. Moreover its only been a week after the installation but I already received all the documents for my rebates. I have to say demark home works very efficiently! I am very satisfied with their work! Highly recommended

Approximate cost of services:
$10,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you for your feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about DeMark Home Ontario

DeMark Home Ontario Inc is a supplier of Home Services to customer across Ontario.
DeMark Home Ontario Inc services include sales and installations of hot water heaters, Tankless Water Heater, Heat Pumps, Furnaces, Air Conditioners and equipment maintenance by highly experienced and licensed professionals. Through variety of our Energy Efficient products and services we strive to bring the highest value and comfort to our customers. Our team of experts carefully focuses on helping customers select the most efficient and reliable equipment and service for their home. We take an individual approach to every customer based on specific needs and desires.
Our team of professionals not only focuses on assisting customers in selecting the most efficient and reliable service for their homes but also providing customers with an educated response on Government Programs and Rebates, Energy Saving Tips and Tools.We bring environmental awareness to our socially responsible homeowners by offering Energy Efficient products, services and programs that reduce carbon footprints and offset CO2 emissions. We are here to provide homeowners across Ontario with value, efficiency, reliability and to help you save money and preserve our natural resources.
Visit Us www.dhontario.com

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heat Pumps, Furnaces, Air Conditioners,Water Heaters,Tankless, Protection Plans,Humidifiers.Thermostats
SERVICES
DeMark Home Ontario servicing area for HVAC-furnaces, Heat Pumps, air conditioners, hot water heaters, tankless units includes: Toronto, GTA, Vaughan, Mississauga,Brampton, Markham, Scarborough, Milton, Burlington, Niagara Falls, Oshawa, Pickering, Ajax, Aurora, Newmarket, Barrie and more.
BRANDS
Goodman, Ducane, Lennox, Amana, American Standard, Rheem, Rinnai, Noritz, Navien ,White Rodgers,Honeywell,Nest,GSW,Bradford White,Whirlpool ,GeneralAire
SPECIALITIES
Sales and installations of hot water heaters, Tankless Water Heater, Heat Pumps, Furnaces, Air Conditioners. Oil or Electirc to Gas conversion, Protection Plans, Service & Repair, Indoor Air Quality Product & testing.
WEBSITE
https://www.dhontario.com/
YEAR ESTABLISHED
15
PAYMENT METHOD
Cash, Cheque, Visa, Master,Financing, Rental Programs
LICENSES
TSSA , Gas Fitter, Air Conditioning and Refrigeration Mechanic 313A. ESA. OPA
MEMBERSHIPS
HRAI,TSSA, WSIB, NATE,OPA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.