I chose this company after doing my due diligence and taking 3 separate quotes. I chose them because of their reviews and their price.
Bad idea. After sales service is horrible. Anna had promised a warranty on all items installed. I had an extra large 36" front door put in to replace my current 32" door with a side light. The door installers Eduardo and team were professional and good at what they did. However they managed to short out my doorbell wires and it cost me an extra 200 to hire an electrician to fix this. They would not own up to the mistake even after showing them pictures of a nail through the wires. Also the weather stripping at the bottom of the door is tearing apart already, not even a year after the installation. I have called and asked Anna to fix this and never mined Fixing, she or her team hasn't even come to have a look.
The garage door was a complete mess. Total Windows and doors does not do the garage doors themselves. They hire a third party contractor (Steven) to do this. The finishing was totally botched and after many times of the contractor returning the garage door is still a mess. The door was installed crooked, the garage door opener was installed on a slant. the caulking around the capping is horrendous. The door makes a lot of noise when opened and almost sounds as if it is going to fall off. Originally no sensors were installed for safety. After calling and complaining the contractor came back to install them. The contractors work is not professional at all. He left a mess in my garage, with screws and bolts everywhere. Whatever you do, DO NOT get a garage door installed by them.
To cap it all off I feel the Front main door was ok other than the fact that there is no after sales support. Make sure to check and test everything before they leave. Don't expect any kind of help after they have received your money.
And as said earlier, DO NOT get your garage door from them.
I feel I wasted $3000 on these guys, don't be fooled by them. Anna Especially.
They did come back and fix the issue. The garage door contractor they use had changed now and they have a new guy doing it. He is much better at what he does. Years later, both doors are still holding up well and the quality is good. I will give them a second chance.