Bekmar Mechanical Ltd.

Gas Line Installation
6450 2 Street SE Calgary AB T2H 1J4
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Gas Line Installation
Bekmar Mechanical Ltd.
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84%

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Reviews for Bekmar Mechanical Ltd.

Average customer rating:
9.4 10 (36 reviews)

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BradB from Calgary
BradB from Calgary
1 review Calgary, AB
10/10

Basement Renovation & More

I have used Bekmar Plumbing on multiple projects over the past few years of being a new home owner, and each experience has been great. Prompt service, professionalism & quality workmanship would be how I define the work done by Bekmar.

NO JOB TOO SMALL - from my irrigation (backflow preventer inside the house & tie-in to the outside manifold), garburator installation, hot water recirculation pump, to a sink installation in my garage. I worked with many of Bekmar's plumbers during these small projects; Josh, Matt, Will & Stu - and each one was friendly, courteous and eager to get the job done right. During this time I had either Heather or Jesse estimate the work, and each was quoted accurately - never did I have surprises or unexpected costs.

SCHEDULING - After working with multiple trades over the years of home ownership, I enjoyed the fact that scheduling with Bekmar was never an issue. They knew their time commitments & never did I have to re-schedule or wait on them, losing valuable time from my working day. This might not seem like the highest compliment, though compared to many other trades - I found this to be outstanding. Dealing with other trades over the years - you begin to understand when a business underestimates work efforts and oversubscribes their workers - they show up hours late, don’t communicate arrival times, pass on blame to traffic & their employers, etc. Bekmar never fell in this “delinquent” category – Bravo!

BASEMENT FINISHING - It was all the successful small jobs to begin with, that lead me to use Bekmar when I finished my basement this year - to do all the groundworks for drain relocation, rough-ins & completion work there. Heather helped me locate the same brands/models of fixtures I had in the rest of the house, and when their regular supplier could not obtain our specific toilet in time - she went the extra mile and found one through another supplier that could meet our timelines; awesome! Prices were also great - either on par with retailers, or cheaper. Josh performed all the groundworks, rough-ins, and installation of fixtures. All of this work passed inspection without issue, and in fact the city inspector seemed to know of Bekmar – and paid a compliment to their work. That’s reassuring, as I’m sure he sees all kinds of issues – and nice to know he recognized Bekmar’s work as “quality”.

STAND BEHIND THEIR WORK - On our garburator installation, the pipe stack underneath the kitchen sink developed a hairline crack on new (faulty) parts that Bekmar installed (months following install). The work to repair this and parts were done at no cost - as the service & parts were honored for a year. No fighting, no arguing, no he said she said - parts replaced, service honoured; happy customer.

1 of 1 people found this review helpful.
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Company Response

Brad- WOW!! Thank you for the raving review. We so appreciate being able to work on your home and that you have trusted us with your amazing basement reno! Enjoy the new space!

10/10

Garage Furnace

We had Bekmar to our home to help us with the gas fitting we needed to install a furnace in our garage. I found them to be prompt, friendly and knowledgeable. They provided solid advise on this and other plumbing issues we had questions about. Our service required that they come back twice and they went out of their way to work with our schedule so that we could complete our project promptly. I have since recommended Bekmar to several friends, who have also had a great experience with them. We will definitely use them again.

1 of 1 people found this review helpful.
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Company Response

Thanks Christy! It's always an honor to work with such an integral and trustworthy contractor like I Know A Guy Contracting! We appreciate your business over the years but more importantly that you believe in us so exclusively.

Blane Hogue from Calgary
Blane Hogue from Calgary
1 review Calgary, AB
10/10

replacement of kirchen faucet unit, and repair to bathroom sink

I had work done by Bekmar once before this and was impressed, so when I had another plumbing issue, I contracted them.
The service all along was superior to anything I have had from other plumbing contractors both from office staff and from on-site plumbers. The plumbers who came both times were totally professional, very courteous and highly efficient.
I recommend Bekmar for any plumbing job, large or small, and anyone using them can be confident of a first class job done by pleasant and professional employees.

2 of 2 people found this review helpful.
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Company Response

Blane, thank you! It was a pleasure to work with you again and we appreciate your confidence in us!

Jordan from Calgary
Jordan from Calgary
1 review Calgary, AB
10/10

installed new sink, faucet

Bekmar's service was second to none. I had a plumber at my house the next day. I found him to be very friendly, efficient, and the workmanship was excellent. After the job was done, he answered some other plumbing related questions i had, and i felt that he really had my best interests in mind. I felt the pricing was incredibly fair, especially compared to other plumbing companies i have used in the past. I would highly recommend Bekmar for any plumbing needs.

3 of 3 people found this review helpful.
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Company Response

Thanks Jordan. We appreciate your business and give us a shout if you ever have more questions you need answered. Congrats on your new house!

TE from Calgary
TE from Calgary
2 reviews Calgary, AB
0/10

Renovation

This is by far the most unprofessional, horrible company we have ever had the misfortune of dealing with. We initially wanted to hire a different plumber, but our contractor wanted to work with Jesse which turned out to be a terrible decision. From day one he fought with our contractor about the scope of work that he’d initially agreed to, and it was like pulling teeth to try and get him in to do the actual job he’d agreed on—and of course he kept demanding more money. The workmanship also left much to be desired. Long story short he and our contractor had a falling out, and despite us paying Bekmar Plumbing thousands of dollars in full (we have proof of payment), he not only had the audacity to sue us for more, but also put a lien on our home. Oh, and did I mention he physically threatened my husband to the point we had to get an alarm system and file a police report? Take my word for it: you would be crazy to let someone like this near your home.

0 of 2 people found this review helpful.
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Company Response

This job concluded well over a year ago and this client’s review came shortly after we received the settlement cheque from the resulting statement of claim we filed. --------------------------------------------------------------------------------------------------------------------------- We hope that our response to this review articulates what Bekmar is truly about, provides explanation for how we manage our part of the renovation process and provides our side of what went wrong in this particular situation. --------------------------------------------------------------------------------------------------------------------------- 1- Request for Quote. This project was a full basement development for a separate suite in a 100 year old house. We were requested by the General Contractor (GC) to provide a quotation for the plumbing and gas portion of this renovation project. We were instructed to find cost savings and to only perform work absolutely necessary because the client was on a tight budget. We were provided a hand sketched drawing with limited detail so based on the initial site visit we provided a quotation to the GC that was multiple pages long and specific. The scope of work was to include new ground-works plumbing with connection to existing cast drainage, a 3-piece bathroom, kitchen, 2 laundry standpipes, a ground water sump pump, a water heater, and gas to 2 new furnaces supplied and installed by an HVAC contractor. -------------------------------------------------------------------------------------------------------------------------- 2- Project Commencement. We had completed several other smaller projects with this GC and had a successful professional working relationship with him. It is common for GCs to insist on using their preferred trades because we all know each other and work as a team to get the job done. We performed the work as outlined in our quote for the Rough In portion and gas appliance installation. The “Rough In” is the stage of the project generally considered as all work before drywall. --------------------------------------------------------------------------------------------------------------------------- 3- Plumbing Extra’s requested. The customer requested the removal and replacement of some cast drainage from the main floor which we explicitly excluded in our quotation because the work was not required to develop the basement and it would save cost. The GC and the customer argued back and forth about how this should have been included. The GC agreed to pay us for this extra work to make the customer happy so we performed the extra work. We also discovered existing conditions, on the main floor and 2nd floor above, ie. Poly-B waterlines and connections under the kitchen sink that were improperly installed prior to us being there. The Client insisted we should fix these problems at no extra charge even though we were instructed to only work in the basement to save cost. There was also a gas leak on the main floor fireplace that developed during the project unrelated to our work that similarly the customer tried to get us to fix at no charge. We safely isolated the line from below in the basement with an isolation valve in the mechanical room so it could be turned on after the repair to the main floor fireplace was made. To our knowledge the customer ended up hiring another gas fitter to fix the fireplace. ---------------------------------------------------------------------------------------------------------------------------- 4- General Contractor’s scope of work. After the fact we discovered the entire General Contractor’s (GC) quotation to the client was only One (1) page in length! It stated limited details for a minimum scope of work with explicit terms for possible change orders or extras discovered that the client would be responsible in paying for due to the fact this house was 100 years old. --------------------------------------------------------------------------------------------------------------------------- 5- GC’s extra’s required. We did not get involved in anything outside of our scope but we were made aware of by the GC of foundation underpinning, extra concrete work, electrical, and drywall that was required in addition to the original GC’s scope of work. We learned that after these extra items were performed the client did not wish to pay for them and disputed them with the GC. --------------------------------------------------------------------------------------------------------------------------- 6- Quality of Work. As always we completed the work professionally and with pride. In order to help with scheduling there were occasions where we worked overtime to get our portion of the job done. We successfully passed all Rough In inspections for gas and plumbing. --------------------------------------------------------------------------------------------------------------------------- 7- Payment. We did not receive payment from the GC or client for any of the work we did. It became clear as time went on that the original contract between the GC and the Customer had ballooned due to the change orders required by the client and we ended up caught in the middle. We have knowledge that the HVAC contractor has still not been paid for part of the work they performed. 6- Lien The Builder’s Lien Act is legislation put in place to protect Trade Contractors for this type of situation where they perform work in good faith and are not paid. After repeated attempts to find a compromise of payment for the work we had performed and finish the project as planned we had no choice but to place a Lien on the property. After repeated attempts to settle for what we were owed, unfortunately we were forced to try to enforce the lien and utilized the services of a lawyer. --------------------------------------------------------------------------------------------------------------------------- 8- Settlement. The end result was that we settled with the client for a fraction of what was owed. The settlement included us honoring our workmanship and warranty. We stand behind our workmanship in any situation. --------------------------------------------------------------------------------------------------------------------------- 9- Conclusion. In the end the client received the benefit of work performed on their home which they did not fully pay for. The GC has since gone out of business and to our knowledge the HVAC contractor has yet to be paid in full for the work they performed. We take pride in and stand behind our work. We take care to try ensure that the customer’s expectations are not only met, but exceeded, and this starts with our detailed quotations. Unfortunately, in this project, this was not properly communicated to the customer at the outset by the GC. We hope that people reading this review can gain something from it and take the extra time to select their General Contractor wisely. --------------------------------------------------------------------------------------------------------------------------- “It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.” -John Ruskin (1819 – 1900), Social Critic and Reformer

3ls
3ls
3 reviews Calgary, AB
10/10

Run gas line for stove

We called Bekmar because they came highly recommended by good friends, and rightfully so! They came out to give us a quote, which they emailed us for approval. The job was scheduled and completed shortly thereafter. Very professional, great service, and informative. Would definitely recommend to others.

3 of 3 people found this review helpful.
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More about Bekmar Mechanical Ltd.

Bekmar Mechanical Ltd is a Calgary plumbing company providing residential plumbing, heating, air conditioning, gas line, drain & sewer and mechanical services. Our plumbers are fully licensed and accredited to perform all plumbing repairs, maintenance, troubleshooting, installations, licensed plumbing inspections, sewer camera inspections, plumbing code corrections. Our certified master plumber ...
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