I have used Bekmar Plumbing on multiple projects over the past few years of being a new home owner, and each experience has been great. Prompt service, professionalism & quality workmanship would be how I define the work done by Bekmar.
NO JOB TOO SMALL - from my irrigation (backflow preventer inside the house & tie-in to the outside manifold), garburator installation, hot water recirculation pump, to a sink installation in my garage. I worked with many of Bekmar's plumbers during these small projects; Josh, Matt, Will & Stu - and each one was friendly, courteous and eager to get the job done right. During this time I had either Heather or Jesse estimate the work, and each was quoted accurately - never did I have surprises or unexpected costs.
SCHEDULING - After working with multiple trades over the years of home ownership, I enjoyed the fact that scheduling with Bekmar was never an issue. They knew their time commitments & never did I have to re-schedule or wait on them, losing valuable time from my working day. This might not seem like the highest compliment, though compared to many other trades - I found this to be outstanding. Dealing with other trades over the years - you begin to understand when a business underestimates work efforts and oversubscribes their workers - they show up hours late, don’t communicate arrival times, pass on blame to traffic & their employers, etc. Bekmar never fell in this “delinquent” category – Bravo!
BASEMENT FINISHING - It was all the successful small jobs to begin with, that lead me to use Bekmar when I finished my basement this year - to do all the groundworks for drain relocation, rough-ins & completion work there. Heather helped me locate the same brands/models of fixtures I had in the rest of the house, and when their regular supplier could not obtain our specific toilet in time - she went the extra mile and found one through another supplier that could meet our timelines; awesome! Prices were also great - either on par with retailers, or cheaper. Josh performed all the groundworks, rough-ins, and installation of fixtures. All of this work passed inspection without issue, and in fact the city inspector seemed to know of Bekmar – and paid a compliment to their work. That’s reassuring, as I’m sure he sees all kinds of issues – and nice to know he recognized Bekmar’s work as “quality”.
STAND BEHIND THEIR WORK - On our garburator installation, the pipe stack underneath the kitchen sink developed a hairline crack on new (faulty) parts that Bekmar installed (months following install). The work to repair this and parts were done at no cost - as the service & parts were honored for a year. No fighting, no arguing, no he said she said - parts replaced, service honoured; happy customer.
- Company Response
Brad- WOW!! Thank you for the raving review. We so appreciate being able to work on your home and that you have trusted us with your amazing basement reno! Enjoy the new space!