Our 20 year old furnace died this past Friday night on one of the coldest weekends of the winter. We called several companies and had numerous sales people use pressure tactics or try to upsell various (unnecessary) products to us. We were not impressed by any of them. Matt from Affordable Comfort offered to come over on Sunday afternoon to quote us. We were relieved to have someone talk to us about furnaces in plain language, without the sales pitch. The quote ended up being the best we received. Before he left, Matt offered to try and get the furnace running for us so that we could have heat for the night. My husband and I were blown away and extremely thankful. Of all the people that walked through our door, Matt was the ONLY tech who offered to do this for us. Sure enough, he got the beast going, and we were finally warm again. Needlesstosay, we called Matt Monday morning to book, and he arrived that same afternoon with Chris to install our new furnace. We will definitely be using Affordable Comfort for all future heating and cooling needs. Thanks again for going above and beyond and providing such amazing customer service!!
- Approximate cost of services:
- $3,200.00
- Company Response
Thank you Terri, it was our pleasure and we look forward to serving you in the future.