We had some old toilets that were leaking replaced with new water saving ones. A fair price was quoted for installs. There was an issue with the toilets or something and they had to come back several times to fix leaks. When it came time for the bill it was awkward as they wanted some extra money to cover cutting out some tile if they had to and the additional trips. The tile was never cut out and they got them fixed, but multiple trips to fix it shouldn’t be covered as part of the install. Overall they are great, but if something happens and they have to come back to fix it, the cost shouldn’t fall on the customer unless part of the original quote as a condition just in case. I would recommend them to anyone. They did our new basement toilet too and they were great, no issues on that, just bad luck with the 2 replacements!
- Approximate cost of services:
- $800.00