After searching various companies and getting a few quotes, Smith Metal Works was the best choice for a security gate and stair rail. When I first called, a date was immediately arranged for a site visit. Tarek came on time and when i showed him the design i found on a different company website, he was surprised and said it was his creation! He showed me a huge inventory of designs, gave a very fair quote, and I hired him. Gradually I learned Tarek is the company owner and doesn't just give quotes, he follows through with you until completion. Rare these days. That might have been why i got above average customer service. In fact, tarek is professional, very knowledgable, and cares about his reputation. The end product is better than the pictures. Very strong. Perfect. Smith Metal Works should absolutely be at the top of the Homestars list (and this opinion has nothing to do with my last name...smith).
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?