We live in an old house where the wood floors are almost 100 years old. The had had a good life and although I was hoping they could be saved, I really wasn't sure. That being said, Malcolm came in and took one look and was sure he could do it. We've got a great walnut inlay and we didn't want to lose it... I'm so happy with the results. Floors were saved and look brand new. Malcolm was meticulous at filling gaps, sinking nails and repairing missing pieces of flooring; we are thrilled with the results and would (and have) recommend his work.