DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! After spending over $11,000. for new kitchen appliances almost 3 years ago, I just recently found out that an extended warranty I purchased and is on my bill was actually not charged to me and therefore I don't have the extra 4 years i thought I paid for. When I tried to find out what happened their answer to me after numerous times of me calling and not getting responses, was that for some reason unknown to anyone my invoices was rewritten and my warranty removed! since the then manager who I dealt with is no longer their there was nothing they could do for me. It was too late to purchase an extension even though it was not to kick in for another 10 months!! Elio the current manager had no answer deferred to his regional boss Sammy who would be back from holiday Aug 1st. after 3 more calls after that date and still no one called me back I got a voice message left on machine saying I was out of luck nothing they can do to help. I wish I had read all the reviews on this company before purchasing service was terrible . Have to hope I have no issues on appliances past manufature warranty!!!
- Approximate cost of services:
- $599.99