Ontario Rubber Installations

In August 2022, I contacted Ontario Rubber Installations to get a quote on getting my front porch, as well as the one at my mothers house, resurfaced. They had been recommended to me by Maria from Action Paving and Concrete who I had hired to do paving and concrete work in 2023. I sent pictures and dimensions, Sean from ORI came out immediately to see the two sites, and I received a quote the next day. They treated the two porches as a single job, I paid a deposit, and it was agreed that they would do the work in 2023 after the concrete and paving on my driveway had been completed.

I was surprised to get a call during that very warm week in April asking if they could resurface the two porches. I reminded them that we had agreed not to do it until the paving and concrete had been completed. That was finished on 11 May. I informed ORI, and they said I would be scheduled during the second week of June. When I contacted them to change the colour I had selected, they said I was rescheduled for the week of 4 June. On 3 June, I received a call asking if 5 June was free for them to do the porches. It was. A little after seven I was called and told that the guys were leaving the yard and would be at my house shortly. They were there by 7:30. Great communication and prompt arrival.

If Brendan, Nathan and Garin show up to do the work on your property, you are in excellent hands. For the next four hours, these guys worked their butts off, non-stop. They stripped the old rug off, prepared the surface then painstakingly applied ORIs rubber coating, one trowel at a time. A few issues were problem-solved on the spot. The finished product looks great. They cleaned up. An observer would have been hard-pressed to determine that anyone had been there working.

My moms house is two blocks away. Brendan, Nathan and Garin ate their lunch on the go and went to work immediately. They repeated the process all over again with the same superb results. The guys even left a bag of rubber granules from the same dye-lot just in case a repair had to made should there be a future accident. Great communication throughout, extremely hard-working installers, and a superb, finished product. ORI gets a 10-star recommendation from me.