They say hindsight is 20/20 and I wouldn't buy a doghouse from these guys. Every contractor they used on the project used the absolute cheapest quality materials and workmanship possible. Corners were cut anywhere and everywhere to save money. I should have know from the site sign they had on the development site that had their own company name spelled wrong.
I ended up buying from them based on promises of quality and seeing a house they had completed in Cloverdale that was quite well done. (turns out they came in halfway through the job so it wasn't all them) Also there were no other properties in the South Surrey neighbourhood offering coach homes at the time.
My list of deficiencies after completion was about 7 pages long.
Cracked, missing and crooked tiles.
Mismatched tiles
missing doors
crooked cabinets
fridge installed in such a way that one of the doors wouldn't open unless you pull the fridge out
broken faucets and toilet seats
beyond poor paint work
crooked walls and windows
This is just a small list of things that need work.
They came out to fix some minor work over the course of the year. Minor painting, cleaning atrocious grout work. But many on the things that in my estimation would cost more that $50 to fix they simply ignored. I had to get National Home Warranty involved which was a whole other PITA and they finally came out to get some more of the larger jobs done like replacing tile. They ended up doing more damage to the surrounding tile work to the point where I just wanted them to stop and leave. I am sure I could do a better job myself and I have NEVER tiled.
I'm two years into this place and still fighting to have work completed.
Of the six houses they completed in South Surrey four have had issues and problems similar to mine. The other two I haven't heard from to know.
Again the quality and pride of workmanship was some of the poorest I have ever seen and I would not be doing business with them again.....ever
- Approximate cost of services:
- $749,000.00
- What could this company do to improve their services?
- Hire better tradespeople that do their work as a trade not a $10/hr job
- Any advice to offer fellow homeowners facing a similar project?
- Get an independent home inspector to review home prior to completion. Write in a substantial 6 month hold-back to account for deficiencies. (many things things that can and will be wrong with their build are NOT covered by home warranty)