Very poor project management; actual billed was way over estimated; failed to finish project on time (estimated 4 to 6 months ended up not finished for over 10 months; was threaten to put lien on my house when I refused to pay for incomplete work);
failed to communicate details to the actual workers who finished the work; wrong timing to get different trades on site ended up costing almost double to correct issues (things were done in incorrect order); failed to engage quality workers (failed to finish work according to design); poorly finished work or even incomplete work; submitted case with BBB for incomplete roof work after a year the owner kept saying will come back, but still no show up to today (this is approaching 2 years after the roof was paid);
- Approximate cost of services:
- $280,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?