Nature Carpet Cleaning

I paid 125.95 for a 89.99 (special) for 3 bedrooms and hallway - I was charged extra for an office (which is a built-in desk in the hallway) - charged for 8 stairs when we have 7. The fellow was in and out in less than 45 minutes - he spent less than 35 minutes shampooing - he was not happy that I did not want to scotchguard because he only makes 16.00/hr otherwise - he did around the beds and furniture and did not move one thing - the wall areas are all dry and still dirty and haven't been touched - he complained about the travel to my house - I said that he did not finish around walls and he said that I was not seeing the 'sprayed' area and that it was done - alll of this was still very dusty and dry to touch. I will not ever use nor recommend this company to anyone. I was told that this was a 'steam' clean when in fact they use shampooers and the carpets are still very wet! I am so tired of type of rip off -