Discarding an old and unused hot tub / spa. Received return phone call to my query and appointment was arranged to have someone come by and look things over and provide quotation at my convenience. Clear understanding of what the process would be for removal and discard, along with what they could and could not be responsible for (electrical disconnection which is very reasonable and I had that properly taken care of by licensed professional).
Team of 4 arrived at the arranged time and I was contacted a little more than a half hour in advance of their arrival. Everything was done to minimize collateral mess and team worked well to keep things moving along so the job was completed in very good time.
I would not hesitate to use their services again and certainly would recommend.