Junk Removal
1927 Jacana Ave Toronto ON M5V 0H1
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HomeStars  >  Junk Removal in Markham  >  Justjunk®  >  Misleading Pricing on Website
Ben in
Ben in
2 reviews Toronto, ON

Misleading Pricing on Website

I was looking for a company to take away old bricks that I found under by deck. I went to the Just Junk website and completed the online pricing quote. On the site it said it took the bricks and that pricing was for the amount of the truck you used. I only needed about 1/8 of the truck.

Within 5 minutes of completing the request for a quote, someone called to say they were on their way. Great! Two men arrived and were very nice.

They looked at what I had and said it would be $375. I asked how could it be so different from the website. They said bricks are heavier so there is a premium. Nowhere on the pricing page when I was filling it out did they say there was a premium or give me the option to say bricks. I even in my comments stated it was bricks.

It was a complete waste of my time and needless to say I did not use their service.

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