Just Junk arrived on time, and did a great job moving a pile of sod and topsoil from my yard into the truck. My complaint is with their pricing.
When I called, I asked how they charged, and was told it was based on the fraction of the truck you fill with your "junk". I asked if weight entered into it (they knew I was moving soil and sod), and was told no, just volume.
When the Just Junk guys arrived, they estimated that my pile would take up 3/4 a truck. I doubted it, but was willing to pay for that if my dirt did indeed take up that much space, so I said OK, go for it.
When they finished (about 30 minutes later), they closed up the truck before I could see inside, and asked for payment for 3/4 a truck. I asked if I could see inside the truck, and they showed me. It was 1/8 full at the very most. The pile in the truck was 2 feet high at the tallest point, and covering half the truck bed's floor. I challenged them, and they agreed to make it 1/2 a truck, but gave me a story about the weight of the soil preventing them from piling the dirt any higher. I didn't have much choice but to pay for 1/2 a truck, but I don't feel that I got a fair deal. I wouldn't use them again.
- Approximate cost of services:
- $450.00