I was charged a significant sum of money for an installation of a car lift that never happened
I contacted the company for installation of a Single Post Platform Parking lift in our garage. They refused to come over for the estimate but asked for the measurements instead. I send them everything they asked for - measurements, pictures etc. Then the company requested a FULL payment before delivery. Contractors came over month later and they told me they would not be able to install the lift as the base of the column would not feet.
The company refused to make any adjustments and offered a refund. However, they deducted $1,751.50 from the refund amount for THE DELIVERY AND INSTALLATION!!! Just to be clear there was no terms in our agreement that allowed them to act like that.
What is more, they claim it was my fault the lift did not fit because I did not visit the store to check the materials prior to production. Not sure what the owner meant by that. Like it was my job and responsibility to consider every technical detail for Installation of the lift. What possibly could I know about the installation process in order to be able to understand would they be able to install it or not?
The owner is very rude and it seems he is very sure he can get away with anything so he acts as he pleased. Now I must go to the court to try to get my money back.
If you do not want to lose your money go somewhere else.
- Approximate cost of services:
- $17,000.00