Company was great to deal with. Booking appointments was easy through their website. Stanley called me promptly the next day and booked my appointment and went through what to expect in terms of service and costs.
I would give the 10 stars but they were 2 hrs late. None the less i had no plans that day that were interfered with. They called many times to update their status and inform me that they were still late and made sure I was ok with them coming later.
Upon arrival Mark was proffessional and greeted himself and gave me a chance to ask any questions. Duct cleaning was done within a couple hours and they were patient with my dog and cat. Never complained about anything. Before and after photos revealed the good job they did on the vents.
I initially requested the duct cleaning, furnace cleaning and AC coil clean but when they inspected my system they said it was only a little dusty and vacuumed it for me without trying to upcharge me.
Before they left they sanitized and deordorized the vents which was nice option I dont think all other companies provide. They showed me that they have closed all the access holes and taped them secure unlike the last company which had cleaned my vents previously,
Overall very happy and would recommend them to family and friends
- Approximate cost of services:
- $340.00
- Company Response
Hi Glannl - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. First of all, we apologize for our lateness, in our business every job that follows our first appointment dictates how the rest of our day will follow. Our commitment has always been to ensure this service is done properly and thoroughly - no matter how long it takes. On the day of your appointment, the jobs previous to yours took a lot more effort resulting in compounded delays. Very glad to hear that we didn't disappoint. We are firm believers in karma and will never upsell. We will always operate in our customer's best interest. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)