Rick Appliance Repair

I had purchased a washing machine from a major department store 4 years ago and when we needed a repair done, I was told by them that the first technician would be available in 2 weeks time. Clearly that wasn't going to work for us!
I found AC Appliance on HomeStars and Rick was in our house the very next day and had the part for the repair by the following day. He was fast, efficient, polite and professional. 12 days later the department store technician arrived at my door because they had neglected to tell him that I'd cancelled my service request! So - call Rick first time!