Polar Spas

A friend had given me his older Polar Spas hot tub after he upgraded to the swimming model. The hot tub was not completely drained over the winter and sustained some damage to the plumbing. I contacted Polar Spas to get information on this model and replacement parts. Doug was extremely helpful and very quick to provide a quote, the parts needed and offered some suggestions so that I repair this properly. The two guys working at the store were also very helpful and knew a lot about the model I have even though it is 10 years old. It definitely boosted my confidence in repairing my hot tub knowing the support is right there and they are happy to help. They gave me some good information as well as a great alternative if I find the job too overwhelming and decide to purchase a new hot tub. Absolutely zero pressure to buy a new one. This hot tub is older and doesn't have the latest features and, even though there are other stores closer to me, I will drive the extra distance to Polar Spas to buy our next tub.