Polar Spas

With all the choices and all the sales pitches indicating why one companies tub is better than another, the experience of purchasing a hot tub for the first time was confusing to say the least. That is until my fiance and I met Doug at Polars Spas on 99 street in Edmonton. From the moment we walked in we were treated with respect and at no time were we pressured into any decisions. Every question was answered in a way that we understood, and there was never an attempt to purchase anything we didnt need or want.Once our selection was made, we were walked through the process of ordering and were told what would happen upon delivery and set up.This part of the review is the one we are most proud to be able to write. The delivery and set up of our new tub was a challange at best, we had extremely difficult access to our back yard, and it appeared after an hour and a half that we may not be able to make it happen. That is when the delivery men began building a ramp to go over our side yard raised window well in order to facilitate their dolly being able to complete the job. The two individuals who delivered our tub were consimate professionals and at no time was there so much as a mumble about the difficulty of the job at hand. Almost 2 1/2 hours after they arrived, our tub was in our back yard and the electrician was completing the set up. Throughout the entire process from sale to set up, Polar Spas has exceeded our expectation and we could not be happier!If you are considering a hot tub, I would suggest that your first, and last stop, be Polar Spas!Outstanding! And to Doug and his team, JOB WELL DONE!!!