Squirrels returned and n/c repair 2 years later
2 years ago vermin got into the roof after the ice storm, 15 holes, $16,000 later, all wet insulation removed, mold dealt with, ventilation installed, BUT plastic vents installed, basically an entire new roof done in a couple of days while explaining every last detail and prioritizing us due to the damage. FYI, no other company would come out to do roof repairs which is why it got as bad as it did. So fast forward to 2016 and an f'ing squirrel decides to chew through one of the plastic vents and we call Tony and he comes out on Easter Sunday and replaces both plastic vents with metal ones and installed wire mesh for double whammy protection and he refuses to charge us. seriously the best customer service, insane warranty that makes no sense as we should have been charged! Most grateful and recommend Tony and Wow roofing highly! Would never use anyone else!
- Approximate cost of services:
- $0.00
- Company Response
Hello Sue,
Thank you for you business and the review.
We were happy to help you with the roof ( and squirrels :))
Looking forward to conduct business with you in a future.Thanks again,
Tony