Alex and his team did a great job with our new front door. It was a bit complicated because we asked them to install a door manufactured by a different company. We didn't have a good experience with the other company (should have read the reviews!) and looked on HomeStars for someone else to do the installation once we took delivery of the door. That's how we connected with Heritage Home Design, and I'm glad we did.
Alex and his installer advised us to go with an entirely new frame for the door, rather than try to attach it to the old frame. This increased the cost and the timeline, but it was the right advice. And the final costs and timeframe were reasonable and matched the written estimate. The installation process was also smooth and headache-free. Alex was very good about keeping us updated and responding to questions, and his installation team was great, too. They were friendly and efficient, and they got the job done well.
Bottom line is that we have zero regrets about hiring Heritage Home Design for this job, and they'll be our first call when we look at replacing some windows next year.
- Approximate cost of services:
- Company Response
Dear Alan and Jenny,
We greatly appreciate your business. Thank you so much to trust us to do this project for you. We are hoping to keep our relationship for the future to continue to provide your family and friends with the best service.