Owen and Caroline from VIP Cleaning services have been cleaning my home for the past 6 months (on a monthly basis). I hired them after another friend of mine recommended them to me. What I appreciate most about them is that they are extremely down-to-earth and friendly, which I feel is very important when you are inviting someone into your home and building trust. I feel completely comfortable with them in my house and my baby boy does too! I also like that they listen to my requests and accommodate them every time. Some of these requests have included cleaning out the inside of my toaster oven, washing some stains off the ceiling (I have a baby who flung spinach up there one day!), dusting the crown moulding, vacuuming behind my oven, using eco-friendly products and working around my son's napping schedule. On top of their friendliness and attentive listening, they also do a thorough job cleaning and have stayed longer here and there to ensure they get everything finished properly. The only recommendation I would have is to make the company completely eco-friendly. There are many 'green' companies out there now with innovative, plant-based, organic cleaning products and I think it's an important element of the industry these days as being environmental conscious is crucial in our time and it also gives the customer some extra security in knowing that there aren't as many harmful chemicals being used in their house. That being said, Owen and Caroline have still made a good effort to use eco-friendly products as much as possible in my house (if there was an option of giving 9.5/10 I would have done so!).
I am very happy with them and already hired them to do a one-time clean of my sister-in-law's condo as well...she was happy too!
- Company Response