Gutter / Window Cleaning, Power Washing
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Gutter / Window Cleaning, Power Washing
Thanks, Katherine for your kind words. That pipe was very badly assembled and that could lead to very bad basement leak. And all it took is 10 min to fix it. And I would rather leave it with better system, then walk away.
Thank you, Raymond. Your problem was a tough one. Glad we got it figured out and effectively dealt with. And remember, I am always there to help.
Roof Cleaning, Gutter Cleaning and Pressure Washing
We have some miscommunication happening. I believe, when I came to estimate the scope of work, you husband told us that he is not worried about pool house and back garage, because he does it himself. So, those 2 buildings never been included in the price I gave you. I didn't even look at them. After I cleaned the roof on the house, I decide to clean roof on those 2 building anyway, as a bonus, simply because I knew that your husband doesn't have the right tools. He is absolutely capable of doing it, but without right tools he wouldn't do very good job. I did spend several extra hours cleaning them, and I never even charge you for it. You know that I didn't ask a dime for cleaning a roof on those buildings and for the chains that I reinstalled, because they have been installed incorrectly, and those chains being that way for how many years? (I do know that you probably would be OK paying extra for it. I just looked at it as it being my mistake, missing moss on those buildings and and not naming the price for cleaning them before I started to work). With all that extra work that I did, I was very late to see another customer, and didn't have time to finish the back side of the garage. After you called me and asked to finish it I did promise you to come back. And I did, but later than anticipated. And you roof and gutters were in that condition for how many years? And all of the sudden, you decided that it couldn't wait for another couple of days? During the summer? With rains couple of months away? Anyway, now it is all done properly (and remember, for FREE). Sorry for the miscommunication.
Thank you very much for your kind words. Yes, we try to be MORE than Adequate, as we feel, that there are many companies and service providers that disconnected from services they provide. Take your gutter basket installation, for example: Not a lot of people realize, that gutter is no different than a kitchen sink, it's there to manage water, and no one (of the people I know), would use double strainer in their sink and expect it to work properly and for extended periods of time. (Like a company that installed those gutter basket for you. even if they want you to have your gutters clean every month, it is still A MONTH. And i doubt that a perspective to clean your gutters 6-8 times a year is very appealing to you? The question that I ask myself every time when I am on a new house, is how can I make existing gutter system MORE EFFICIENT? And my knowledge and understanding of the system allows me to deliver just that. I do treat every property as MY OWN. And make it ADEQUATE to challenges presented on that property.
Moss removal, gutter cleaning and gutter repair
Gutter Cleaning; Roof Cleaning; Gutter System improvements;