Sam and his crew were professional, courteous and efficient. Sam was very helpful in explaining options and suggesting solutions. The work was done very quickly and we are very satisfied with the results. When the job was completed, Paul went out of his way to walk me through everything they had done, and to fix a small detail. We would have no concerns in hiring them again in the future for similar projects.
(Revised to increase the score: I accept that my scoring habits are not entirely consistent with how people use these ratings today and did not intend to create a negative impression. We were entirely satisfied with the work done. My only minor suggestion for improvement was that it would have been helpful to have longer notice to coordinate the service elevator bookings, but I understand that the timing is not always easy to control.)
- Approximate cost of services:
- $30,000.00
- Company Response
Thank you for talking the time to write this review about your recent experience with our team, the work and services provided. Yes -- we are very proud of the work we do and delighted to know that it shows. It was our pleasure helping you plan and build out your new luxury shower spa suite. I'm glad we have lived up to the promise of providing you with a "memorable, yet remarkable" hassle free renovation. Definitely appreciate the 8 star rating -- yet left wondering ~ what did we miss? Didn't do? or WOW! you with? Im hoping we can fix whatever didn't meet your expectations and correct it. We really, really, really work hard and will do whatever it takes to prove to our clients that we are deserving of your trust and hopefully earn those 10 star reviews. Sincerely -- Paul, Peter, Tony, Sam and the entire renowow! team