(paid under service agreement). Fridge was not making ice or dispensing water. We had a similar problem last year -- got HORRIBLE services from a different company so were expecting the worst. First appointment was scheduled quickly. Repairman called morning of arrival and ACTUALLY arrived when he said he would and left well before the allotted time. One problem immediately solved; second problem needed a part. Plus he noticed another issue which he also fixed then and there. Second appointment took longer -- got a communication from company explaining delay in locating part. When second appointment was scheduled, again repairman called and arrived when he said he would. Love the customer service plus we have a working fridge.
- Company Response
thank you for taking the time to write a review