Angel Movers & Storage Ltd

Moving & Storage
Toronto ON M2N 1E1
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Moving & Storage
Angel Movers & Storage Ltd
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98%

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Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Angel Movers & Storage Ltd

Average customer rating:
9.9 10 (630 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Only Moving Company I would use

We actually found Angel Movers on Homestars for one of our company moves and fond Anna and her team to be extremely conscientious and careful. Anna was so professional and their attention to detail was so helpful. We decided to use them for our move to our cottage more than once. Their team was amazing and built our furniture including bunk beds which are not easy. Each time we got the same guys and it made a difference- they knew what we needed and did it was efficiently and professionally.

1 of 1 people found this review helpful.
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Company Response

We remember the very first day you found us, for your colleague, what a day that was! You have been wonderful to work with, and for, ever since. We are grateful to have such wonderful people around us, thank you.
Be Happy. Be Well.

Private User
Private User
Private User reviews Toronto, ON
10/10

move

I have never been more pleased with how arrangements were made, followed up and completed. The gentlemen who physically did the move worked qiclkly, efficiently and neatly. I will be recommending them to everyone I know that is downsizing adn moving. Again thank you for the efficient office work, physical work and follow-up.

1 of 1 people found this review helpful.
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Company Response

It was our pleasure, and honor, to be of service to you. Thank you for your kind words.
We wish you all the best always.

Meagan in Toronto
Meagan in Toronto
0 reviews Toronto, ON
10/10

Fantastic & trustworthy movers

I couldn't be happier about our experience with Angel Movers. From their customer service lead, Anna (who is just lovely) to all three of the movers who made our day so seamless, it was such a fantastic experience. The team went above and beyond for us, making three stops to pick up various items for our move, wrapping mattresses/couches, deconstructing and rebuilding couches/beds, all in the face of several flights of stairs! They maintained their positive attitudes and professionalism at all times. We trusted them completely with delicate items (and a Peloton) and they truly made what would have been a stressful day so incredible. Everything arrived at the new house in perfect shape - nothing broken or damaged because of the care they took in moving our things. We would highly recommend Angel movers for anyone that is looking for honest, trustworthy, credible moving experts that will go above and beyond to make your day the best it can be. Thank you to the team at Angel for your incredible service, positivity and professionalism (to name a few)!

1 of 1 people found this review helpful.
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Company Response

Meagan! We always say it time and time again ... fantastic customers like you make for light work! Thank you for your amazing attitude, and wonderful personality. It has been our pleasure, and honor, to be of service to you. We wish you all the best always.
Be Happy. Be Well.

Shafin in Markham
Shafin in Markham
2 reviews Markham, ON
2/10

Amazing moving team; unprofessional office/management team

The movers themselves (Steve and his team) were excellent. They came in right on time and carefully moved our belongings from our condo to our new home with car and professionalism. There was one small issue with a broken leg on a dresser which was addressed on the spot.

The dispatch/office team is another story. On the day of the move 3 movers were sent instead of 2 (our quote was for 2 movers at a rate of $125 per hour). The move was 4.25 hour and yet we were charged on our visa (absent of an invoice) for significantly more than what we had agreed to on our initial contract.

The contract gave an estimate and also states "You will be charged actual time/travel costs upon completion of the move. We always aim to complete the move in less time than the estimate when and where we can."

I asked for clarification for the charge on two separate days after our move and was promised a call back. A call back was never made on either day. I finally received an invoice that showed 7 hours billed for the move. Today I asked to speak to Johan the manager. Johan called me back and while I was trying to explain our concerns I was told that we are trying to 'nickle and dime' and he hung up the phone mid conversation.

Never once did I ask for a refund. I simply asked for a call back to understand a charge that was not congruent with the contract we signed.

My request to speak with Johan was simply to suggest that sending an accurate contract and engaging in transparent and accurate billing practice is preferable to changing the terms of an agreement and incorrectly/subjectively billing a customer.

5 stars for the moving team. 0 stars for management and the dispatch/office team.

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Company Response

Dear Shafin,

It’s a shame you are taking this public. Seeing that we are here now I can also say that harassing our office staff and using threatening language is not tolerated at Angel Movers.

We conducted your move without any issues until you started harassing our office staff and being condescending.

YOUR MOVE CAME IN 1.5 hours UNDER THE ESTIMATE.

Writing bad and incorrect content about hardworking people is usually a reflection of the authors personality.

We still wish you well!

Erica in Toronto
Erica in Toronto
4 reviews Toronto, ON
10/10

ericahelmer@gmail.com

I called Angel in a pinch, I was planning a relatively quick move across the province from Toronto to Ottawa and wasn't feeling good about the response time it was taking from other movers I was already talking too ... so roughly 3 weeks before (yep, that quick :P) I decided to call the #1 movers on Homestars.

Thankfully - they were able to squeeze me in right where I needed to be. The movers were super friendly and helpful. NOTHING was broken (record for movers in my book) it was quick, easy and slightly less than quoted when all was done - despite ice storms the day they made the drive. 5 stars, A+++

1 of 1 people found this review helpful.
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Company Response

Hi Erica! Thank you so much for your kind words, we are delighted we were able to be there for you. We wish you all the very best. Be Happy. Be Well.

Jim in Toronto
Jim in Toronto
0 reviews Petawawa, ON
10/10

InterCity Move

In a word, awesome. The ladies in the office did a great job of setting things up. On the day of the move the guys arrive on time and in great spirits. The made quick work of loading our household and storage unit. At the other end 400k away the arrived early and had everything offloaded in short order.

1 of 1 people found this review helpful.
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Company Response

Hi Jim!! We always say great customers make for light work, and you are living proof of it! We all thoroughly enjoyed working with/for you, and wish you all the very best in your new forever far away home - with more space and cleaner air! Thanks for making us all smile.
Be Well.

Mel c
Mel c
2 reviews Toronto, ON
10/10

excellent choice of movers

We first used Angel Movers in April 2018, and while we were too busy to get around to writing a review on that occasion, they were excellent, and we happily used them again now in June 2021. Back in 2018, we made a list of 3 companies to call and get quotes, and I happened to call Angel Movers first, and Anna was so fantastic at answering all of my questions and providing everything we needed, I didnt even bother calling the other 2 companies, and everything turned out perfect. This time around in 2021, I suspected we would use Angel Movers again, but we wanted to do our homework first and check out other companies before contacting Angel Movers, just be sure we were making the right decision. We
made a list of 8 companies in Toronto that had great reviews, including Angel Movers. Of those 8 companies, I was extremely surprised to see that Angel Movers was the only one to list their prices on their website. I first contacted 3 of the other 7 companies, and then contacted Angel Movers. Of the 3 that I contacted, 2 of them had much higher prices than Angel Movers, and 1 of them had the same price. Additionally, I found that 2 of the other companies were more challenging than Angel Movers to get quotes from. (1 of them seemed like it had great customer service, but I admittedly didn't give them much of a chance when I saw their price.) On the other hand, at Angel Movers, Anna was again amazing
with her customer service. And through Anna, Johan provided great advice on a couple specific questions. On the day of the move, the three movers, Omar, Darren, and Aaron, were above and beyond what could be expected in terms of moving skills and efficiency, and also were exceedingly friendly and professional. They even finished faster than the quoted time, which of course meant that our final cost was reduced. Bottom line - We hate moving. This second move, the one in 2021, was not by choice. And we hope to not have to move again for many, many years. But if we do have to move again, we will absolutely use Angel Movers again, and we will recommend them to anyone that we know
who needs movers.

1 of 1 people found this review helpful.
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Company Response

Wow! If we could rate review writers, you would get 10 stars! So thorough, and spared no detail. We appreciate all your time and effort, and mostly your very kind words, truly! The whole team will keep this review in their back pockets, so they can feel good about themselves on challenging days which we all have in life. You are both appreciated!
Please continue to be well, and happy. All the best to both of you from all of us.

Archana in Penetanguishene
Archana in Penetanguishene
0 reviews Greater Sudbury, ON
10/10

Long Distance Move

I was very happy with the service I recieved from Angel Movers from start to finish. Anna has excellent customer service skills and she addressed my concerns with the long distance. The movers were on time, very efficient, and the cost was as estimated. I would hire Angel Movers again during my next move, and I have recommended Angel Movers to my friends and family. Thank you Angel Movers!

1 of 1 people found this review helpful.
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Company Response

Hi Archana!!! How are you doing?! We hope you are loving your new community.
Thank you for taking the time to share kind words, we appreciate it. It was our honor to be of service to you.
Please continue to be happy, and be well!

Vivian
Vivian
0 reviews Toronto, ON
10/10

Great Customer Service

They made my move super easy. We booked the movers in the morning and they gave us an hour window, the movers were on-time and worked fast. Anna, the receptionist was very nice and detail oriented. She had a great attitude and so did the movers as well. Overall they were great to work with.

1 of 1 people found this review helpful.
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Company Response

Hi Vivian, thank you so very much for taking the time to share such kind words, and positivity about your experience with us. It was our pleasure, and honor, to be of service to you. All the very best, always.

Denise
Denise
1 review Richmond Hill, ON
10/10

The Best Movers!!!

We moved last Thursday and had a team from Angel Movers help us. Omar, Aaron and Darren showed up promptly, were super friendly and professional and worked hard all day. I was pleasantly surprised that they meticulously wrapped every piece of furniture we had and were extremely careful with all of our belongings. It was a long day but they never complained. We would 100% recommend Angel Movers to everyone!! You will not be disappointed!

1 of 1 people found this review helpful.
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Company Response

Hi Denise! Thank you for your kind words and for taking the time to share your opinion with others here. We appreciate your business, and you!
Please continue to be happy .. and well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Angel Movers & Storage Ltd

Proud Winner of Best of Homestars 2017, 2019, and 2020!

Angel Movers & Storage Ltd saves you time, money, and energy when comparing moving quotes for Toronto and the GTA, as we post our every-day, low prices and rates, on our web site and take pride doing so! We also make it easy to find secure storage solutions with our affiliate depository providers in and around the Greater Toronto Area.

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Whether you are moving within the GTA or far North, East, West Ontario - even to Quebec- we will move your personal belongings with integrity, respect, and the security of knowing we are not passing off your move to a third party.

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Call us today, introduce yourself to our Customer Care, and receive your free customized estimate.

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HOUSEHOLD MOVING | STORAGE | RESIDENTIAL RELOCATIONS | PACKING SERVICES | PIANO MOVING | CORPORATE RELOCATIONS | CONDO MOVERS | ESTATES | DOWNSIZING | MOVE MANAGEMENT | TORONTO MOVERS | SCARBOROUGH MOVERS |YORK REGION MOVERS | GTA MOVING | BETTER MOVERS GROUP | ACCESS STORAGE AFFILIATE | LONG DISTANCE MOVING
Household Moving, Professional Packing, Professional Piano Moving, Office Movers, Corporate Relocation, Condo Moves, Retirement Moves, Residential Relocations, Warehouse Moves, Storage, Downsizing, Estates, Long Distance Moving, Commercial Furniture Delivery, Furniture Assembly, Internal Residential Moving, Internal Corporate Moves, Ikea Dis-Assembly/Re-Assembly, Furniture Staging, Move Management

CATEGORIES
Moving & Storage
SERVICES
Household Moving, Professional Packing, Professional Piano Moving, Office Movers, Corporate Relocation, Condo Moves, Retirement Moves, Residential Relocations, Warehouse Moves, Storage, Downsizing, Estates, Long Distance Moving, Commercial Furniture Delivery, Furniture Assembly, Internal Residential Moving, Internal Corporate Moves, Ikea Dis-Assembly/Re-Assembly, Furniture Staging, Move Management
BRANDS
Angel Movers & Storage is an Agent for Great Canadian Van Lines.
SPECIALITIES
Piano Moving, Office Moving, Warehouse Moving, Storage, Professional Packing Services, Corporate Relocations, Downsizing, Seniors Retirement, Estates, Custom Crating
WEBSITE
http://angelmovers.biz
YEAR ESTABLISHED
2006
PAYMENT METHOD
Visa, Mastercard, Cash
MEMBERSHIPS
Better Movers Group, CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Minimum 3 hrs labour + 1 hr travel + tax.
BONDED
Yes
WRITTEN CONTRACT
Yes
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