Sod and sprinkler system installed in October 2018
Had sod and in ground sprinkler system installed in October 2018. Saw that a few of the rolls didn't seem to be growing like the rest of the lawn and there were a fair number of dandelions and weeds already. I sent this question to their customer service e-mail. I think it was a fair question.
- Had your company install new sod for us in the fall and I had a few questions. There seems to be a few of the rolls of sod that are not growing as well or are the same colour as the rest of the lawn. There are also more weeds than I would have expected. Any advise of suggestions?
And this was the response I got.
- We have no warranty on grass you have to take care of it or you can go buy some sod and sod it cut it out put some dirt and sod it what city you in ?
Sounds like "too bad for you, you bought it, it's your problem now" Not my idea of good customer service.
- Approximate cost of services:
- $5,000.00
- Company Response
Right after the installation you have to take care of it yourself higher a landscaping company to take care of it fertilize regularly we get our sod from sod farms we just install. Weeds are air born they travel from lawn to lawn all you have to do is higher a company to take them out or do it yourself when ever you see a weed or two take it out
We have no warranty as the sod farm give us no warranty we sod for a fair price and this is all we do rip off grass soil and sod it's not rocket science but when it comes to weeds we can't control that and it's not our fault weeds can come from neighbours they could be in the ground or sometimes in it the sod. It's very rare this happens like I tell every client maintain maintain take out the weeds when you see one use organic fertilizer corn gluten every 2-3 weeks.
If you have any further question please call us or email us 416 735 9457
Manager@springmancanada.ca