M Scott Home Improvements

Michael and team were recommended to me by a neighbor who had work done by them before. I had them remove an old crumbling basement floor and pour a new 4"slab. As promised they started and finished on time, the final price was as quoted and competitive, the crew were courteous and kept the house clean, and Michael was easy to reach and happy to answer any questions. The final product was very good and I would recommend Michael to others.

Mike Scott's exterior work is very well represented on this site - so I would like to affirm that Mike brings his professionalism, expertise, superb customer service, and great skill, to the replacement of basement floors as well. I chose Mike to pour a new basement floor based on the high degree of professionalism he demonstrated in the quoting, follow up and timing phases of my project. It was absolutely terrific (and very reassuring) to experience that same professionalism delivered throughout every step of my finicky project.

It is a big upheaval to repair a basement floor and M. Scott Home Improvement delivered an expertly poured and smoothly finished concrete floor (including the waterproofing and structural support I needed) efficiently and effectively, and did not consider the job complete until all my specific requirements were met. I could not have asked for better, more considerate customer service. Mike personally oversees all the work, he is unfailingly knowledgeable, helpful and available to problem solve or answer questions. His crew are clearly following his example: those that worked on my project were always punctual, very conscientious, and went above and beyond to deliver high quality in their work. I received a job very well done. Thank you Mike!

I was referred to M Scott Home Improvements through a trusted contractor, and I can say that my trust is well placed. Mike gave a comprehensive estimate, and recommended only what was necessary to address our problem. There were no hidden charges or late additions, and everything turned out as Mike had said it would. The stone walkway is beautiful, and the appearance exceeded our expectations. I can recommend Mike Scott Home Improvements without reservation.

Mike and his crew did a terrific job waterproofing my basement. He was recommended by a work colleague, and it was easy to see why. Mike is honest, responsive, and flexible. His price was fair, and the job started on time and completed quickly, despite challenging weather. I wouldn't hesitate to use him again.

We hired M Scott Home Improvements to preventatively waterproof an exterior basement wall along a shared alleyway. His company did a great job. This is the second time we have worked with them.

I have no hesitation in highly recommending M Scott for any driveway replacement job. Their bid on the project was the most competitive; Mike was able to schedule the job to accommodate my timetable; the work was done on time and within budget; and Mike and his crew were professional and very east to deal with.

I contacted M.Scott Home Improvements to remove a concrete laneway and to also remove an old walkway to the house. I received a quote right on the spot Mike answered all my questions and was available by phone to address all my concerns. Mike suggested some design features that would give the sidewalks more appeal. The crew showed up and quickly removed all the old concrete. Once the concrete was poured the design effect came to life and it looks amazing we are so please with the outcome. Mike and his crew are so easy to work with and they accommodated our changes with ease. The crew did a great job in cleaning up and acted professionally.
We are so pleased we are hiring them back next year to do a retaining wall.

Maxine Toronto

We hired M Scott to remove the broken/cracked asphalt at the side of our house and replace it with a graded sidewalk so water would not pool against the house. The price was competitive and the job was done as specified and on time.
The team was professional, courteous and cleaned up after themselves at each stage of the project. We would definitely recommend Mike and his team.

After obtaining several opinions and quotes, we decided to use this company, not because it was the most reasonable but because Michael, the owner, had the confidence to know what the problem was and how to fix it in a timely manner. Unlike one company that wanted to "explore" the problem first for a cost and then tell us what needed to be done after creating an initial mess, and another company that said they would fix a particular aspect of our multi-faceted problem, Mike promised to fix every aspect and he and his crew did just that. They fixed cracks, repaired garage foundation, created a new garage floor, repaired driveway ruts with new asphalt, sealed the whole driveway for a better look and repointed the original brick and mortar to our satisfaction. Mike and his crew were personable, punctual and tidy. We are very pleased and would highly recommend them for similar work. What a lucky find!

This past August I contacted Mike's business about replacing the walkway between my house and a neighbours' place. The original walkway was breaking up and had a historic issue with draining, causing significant water to pool leading to some moisture in the basement and large ice patches in the winter.

Pros
Mike’s quote was extremely competitive, making the decision to work with him easy given the price and the positive ratings/reviews on HomeStars.
Mike personally answered all my calls. He was quick to follow-up, friendly, and polite. Mike's crew started fast, were tidy and the replacement walkway was high-quality and looked great.
Mike was very amenable to coming back to work on a drainage issue and fix-up parging.


Cons
The drainage issue from the replacement work resulted in water flowing into the neighbours yard. Mike's crew built a lip to block it, however this now causes a moderate amount of water to pool up in the walkway which is part of the reason to do the work in the first place. Mike explained there was challenges on working with a limited amount of slope to direct the water.


Conclusion
I would definitely work with Mike again. Before beginning a future project I would make sure we met to agree on the outcome of the project, any limitations and the room for any corrections if the result was different from what we agreed to.