National Home Services decided to shut down our water heater and furnace for safety reasons--it was leaking. The water heater had to be completely replaced. Water damage was starting to show in the levels below in our townhome, but National Home Services was taking it's sweet time: they rescheduled the replacement 3 times, leaving us with no heat nor hot water for 3 full days and nights (the last night was -23 degrees). I called Nazeer from Encore Heating. His team was at our house working on the new combo unit within 12 hours! He even remembered that we have 2 young children! The technicians (Akeel and Fasal) were friendly and worked non-stop until the job was done. Excellent service from this company, we are extremely happy with our new combo water heater: it is worth every penny. I highly recommend Nazeer and his team, whether you do business with them directly or through RONA.
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