The technician, Ram, was recommended by our property manager. He was very quick to answer the phone and he came to fix my washing machine.
After that, I called him again to replace the flex hose from the dryer.
He replaced the hose, put 3 clamps on and he charged me $316 (100 parts, 70 labor, and 110 service fee).
VERY EXPENSIVE!
Why labor + service fee for a job done in 1 hour?
The superintendent was the one that pulled the dryer out of the space and Ram helped him to push it back.
HE DID NOT TEST HOW THE DRYER WORKS BEFORE HE LEFT!
After he left, I notice that there is a whistle when running the dryer. I sent him a video with the noise. That was September 11, 2022. He replied on September 12 and told me that he will get back to me.
I asked him again on September 15 if he has any news for me. Nothing.
On September 27, I told him that I will make sure to share my experience. He immediately replied, telling me that he had a death in the family and he is out of the country but he will get back to me.
As of today, October 28, I have not received an answer from him!
The bottom line, he was very expensive, the job was not properly done, and extremely unprofessional
- Approximate cost of services:
- $316.00