Stone Guys

Formerly PW Stone
Tile & Stone Contractors
Burlington ON
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HomeStars  >  Interlocking Stone in Niagara-on-the-lake  >  Stone Guys  >  Our back and front porches were done by P. W. STONE WITH LIFE TIME GUARANTEE AND WE ARE NOT SATISFIED WITH THEIR WORK AT ALL.
Private User
Private User
Private User reviews Saint Catharines, ON
1/10

Our back and front porches were done by P. W. STONE WITH LIFE TIME GUARANTEE AND WE ARE NOT SATISFIED WITH THEIR WORK AT ALL.

WE ARE NOT SATISFIED WITH THEIR WORK. every year we call them repeatedly to repair the stone work without success. There was a life time guarantee for this work and we paid over $50,000. I would not recommend them to my friends

Approximate cost of services:
$50,000.00
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Company Response

This customer used salt on his flagstones which caused his warranty to be null and voided immediately. This job was completed 7 years ago (approx). Warranties at that time were for 4 years. We attended every service call for this customer and there were many
Once salt is used on cement or stone it rots the stone and destroys the grout.
This customer decided to "seal" his stonework which I highly disagreed with.
In business over 45 years, we take our work very seriously.
This customer made a mistake by using salt and ruining his beautiful stone work.